According to new research by software company ServiceNow and Oxford Economics, AI maturity across the UK has dropped by nine points as enterprises struggle to keep pace with rapid innovation.
The report states that the nine point drop – from 44 to 35 – shows many businesses are finding it difficult to translate AI ambition into scalable, effective execution.
Innovation is thriving according to the report, with over half (47%) of organisations in Europe and the Middle East launching more than 100 AI use cases in the past year.
More than half (56%) of UK-based organisations are showing this type of AI activity, reflecting growing interest in large-scale experimentation.
The majority of UK organisations are focused on experimentation and expansion, with only 9% reaching the augmentation stage, which is the most advanced stage identified in the survey.
“Whilst we’re still in the early days of AI implementation, there is a clear ambition in the UK to not just invest in AI but become a European leader with this technology,” said Damian Stirrett, group vice president and general manager UK & Ireland at ServiceNow.
The number of organisations making significant strides in AI data governance jumped by 5% year-on-year according to the research. Similarly, those succeeding in breaking down data and operational silos increased slightly to 41%.
Yet there remains a need for greater focus on managing AI risk effectively, with just 47% of organisations in the UK reporting that they have made strong progress on AI governance.
The global report index is in its second iteration and examines five key components: leadership and strategy, workflows, talent, governance, and investment. Just under 4,500 executives from 16 countries and 11 industries were surveyed.
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