About 50% of respondents said they had used AI to guide home repairs or installations, Aviva found.
Gen-Zs and millennials in particular have probably done this. About three-quarters (76%) of Generation Z aged 18 to 28 had used AI for home repair advice, along with a similar percentage (74%) of Millennials aged 29 to 44.
Two-fifths (40%) of the Generation
According to the research, unblocking drains, bleeding radiators and assembling furniture were also among the DIY jobs tackled with the help of AI.
The research also found that some people had used AI to complete more difficult tasks, such as fixing a broken or leaking faucet or installing a washing machine.
More than two-thirds (70%) of people said they successfully completed the task using AI.
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About 83% said they would use it again for future DIY projects, while 17% said they would not.
Mistakes were also costly, with more than one in ten (13%) spending between £250 and £499 to fix failed DIY attempts.
Hannah Davidson, senior underwriting manager, home and lifestyle at Aviva, said “caution is key on more complex jobs”.
She said: “Some jobs, especially those involving gas or electrical work, should only be carried out by a registered and trained professional to ensure the work is carried out correctly and meets safety regulations.
“While AI can help with simpler jobs, mistakes can be costly. Our research shows some homeowners have spent up to £500 correcting mistakes. If you’re ever unsure, it’s always best to call a professional.”
The survey was carried out by Censuswide in November and December among more than 2,000 people in the UK.
