AI is changing our lives. People use it for help with everyday tasks – from online banking to getting creative.
Employers are investing in technology, and for the first time, AI is joining the workforce. With its potential to lift productivity, technology can be harnessed for good in many ways.
But it’s too simplistic to assume that having gen AI at our fingertips will close the digital divide; we are already seeing that those who are digitally excluded risk being left further behind.
The government has taken an important step with its Digital Inclusion Action Plan which is a welcome move to tackle digital exclusion: the first government strategy of its kind in over a decade. The plan sets out ways to improve access to data and devices, skills, digital services and confidence. It acknowledges civil society collaboration, introduces an external accountability committee and boasts five Secretaries of State in its foreword….
