CHATGPT users have been hit by random error messages for hours today due to a mysterious outage.
Thousands of people complained of problems on the Down Detector website across the globe.
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The error message reads: “A network error occurred.
“Please check your connection and try again. If this issue persists please contact us through our help center at help.openai.com.”
Meanwhile, others have reported a reply that says: “Hmm.. something seems to have gone wrong.”
Owner OpenAI issued an update on Tuesday afternoon, saying it is “now seeing recovery”.
But it warned full recovery across all listed services “may take another few hours”.
“We will continue to provide updates as progress is made,” the firm wrote on its service status page.
People been complaining on social media about errors all day.
“ChatGPT, my work buddy, is down again,” one person fumed on X.
“Apparently Chatgpt is down globally. I thought my internet was glitching,” another commented.
A third wrote: “ChatGPT is down….. Which means I actually have to type out my own emails at work.”
Problems started to pop up at 9am BST.
Is Sora affected?
Sora was also affected by Tuesday’s outage, with “elevated error rates”.
Sora is OpenAI’s video generation platform, allowing users to create videos out of simple text prompts.
The firm says four components are affected.
These are:
- Video generation
- Video viewing
- Feed
- Image generation
WHY DO OUTAGES HAPPEN?
By Jamie Harris, Assistant Technology and Science Editor at The Sun
Outages seem to happen more often these days what with us so dependent on the many apps and digital services on offer.
Reasons behind them can vary widely.
Usually it’s down to an internal error, such as a bungled update that didn’t go to plan.
These can be minor and reversed within minutes or a couple of hours.
But bigger outages can go on for days and cause mayhem, such as the big CrowdStrike tech issue that plunged the world into chaos.
Other more serious reasons can be cyber attacks.
Bad actors love a DDoS attack, where they bombard a service with so many requests that it struggles to work for anyone.
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