Breach Spells Chaos for Thousands of Customers
It’s expected that the knock-on effects of this breach could be significant. Among them, Ingram Micro’s flagship AI platform, known as Xvantage, suffered extensive disruptions related to order tracking, billing automation, and inventory management systems.
At the same time, customer-facing applications, including tools for ecommerce and technical support, have been compromised, which has brought chaos to the company’s thousands of customers around the world. What’s more, it has massively impacted Ingram Micro’s ability to process customer orders and carry out shipments, potentially costing the company millions of dollars.
Ingram Micro provides programs and services to thousands of B2B brands around the globe. Last year, it posted a reported $50 billion in revenue.
