Enterprise Shift to Multi-Step Workflows
These new developments from Microsoft represent a shift in enterprise-level AI offerings, which are more focused on multi-model AI systems that can be built into long-running and complex workflows. Businesses are now searching for ways AI can become embedded into their workflows, completing tasks autonomously.
In a blog post, Jared Spataro, chief marketing officer for AI at Work at Microsoft, described Copilot Cowork in particular as a shift toward AI that carries out connected sequences of actions, rather than simply acting as a response generator for loose, individual user requests.
Multi-model AI workflows are highly beneficial for businesses, especially as AI is increasingly used as a way to manage multiple systems, departments, and data sources. For example, they can be used to enhance consistency across projects that require input from several teams, such as resolving difficult customer queries.
