The NN Group company National Netherlandsspecialized in offering protection, savings and investment solutions in the short, medium and long term, is committed to a strategy that combines advanced technologies and qualified talent for the transformation of protection servicessavings and investment in Spain, where it has 850,000 clients.
To do this, it uses initiatives such as reskilling and upskilling, or the promotion of innovative and creative environments. Furthermore, although the insurance sector has historically been considered low-tech, current trends indicate a shift towards digitalization and the adoption of innovation as a highlight of corporate strategies.
The pressure to modernize and improve operational efficiency is leading companies in the sector to reevaluate their technology strategies, which could lead to a notable transformation of their operations in the near future. In this case, Nationale Nederlanden is betting on the incorporation of various emerging technologies. Among them are AI, advanced analytics or cloud environments.
With them you are optimizing your services, with the aim of adapting to the client’s needs, and improving your service. Among other things, they are allowing them to enhance operational efficiency, as well as the possibility of improving the personalization of approach and customer service.
They have also become more proactive in offering solutions, both financial and protection. Regarding facilities for retaining and attracting talent, it combines its technological vision with the promotion of inclusive and flexible work environments, contributing to hybrid work models.
David Vaquero, Deputy General Manager and Chief Technology Officer of Nationale Nederlandenpoints out that they are «building an environment where technology and talent go hand in hand to lead innovation in the insurance sector. “This recognition reinforces our commitment to offering our teams the tools, environment and opportunities necessary for their professional and personal development.”
