ChatGPT stopped functioning for many users on Thursday afternoon, with OpenAI saying the AI app was experiencing issues for some. The app recovered several hours later, the San Francisco-based company said.
The artificial intelligence company said in an update on its status page late Thursday night that ChatGPT had achieved a “full recovery” as of 11:16 p.m. Eastern Time.
“OpenAI will conduct a full root cause analysis of this outage and will share details on this page once it is complete,” OpenAI said.
The company had previously said that Sora, its video generation model and its automated application programming interface – or API, which allows software programs to communicate with each other – were operational. But on Thursday evening it said it was “currently investigating a separate incident involving Sora” but did not elaborate.
Is ChatGPT offline?
More than 15,000 incidents were reported by OpenAI users on Thursday afternoon, with most of the issues related to ChatGPT, according to Downdetector, an online platform that provides users with real-time information about the status of various websites and services.
The technical issues occurred around 1:30 PM Eastern. The company initially reported: “ChatGPT, the API and Sora are currently experiencing high error rates. The issue is caused by an upstream provider and we are currently monitoring this.”
The number of reports dropped to fewer than 50 late Thursday evening.
OpenAI’s ChatGPT service, launched in 2022, can generate human-like responses based on user prompts, and had more than 200 million active users by the end of this summer.
According to the company, a majority of Fortune 500 companies use OpenAI’s products and API.
OpenAI CEO Sam Altman is among the technology leaders planning to do so donate $1 million to newly elected President Donald Trump’s inaugural fund, a spokesperson confirmed earlier this month.
