Most Businesses Are Happy With the Results
How’s the return on all this AI investment? Most businesses (76%) are satisfied or even thrilled with their AI tools in 2025.
To get more specific, about one third of respondents (32%) said that the results aligned with their expectations, while 44% of them said that they had seen either “very high” or “high” returns.
One potential reason for that high ROI may be a reduction in certain roles, if the following expert from our report is any indication.
“There is indeed a correlation between a business’s deployment of AI and the redundancy of certain roles. Specifically, out of the businesses we surveyed that recently amped up their AI use in 2024, 14% admit that certain roles have become obsolete as a result. This is a 6% jump from last year.” –Tech.co Workplace Report, 2025
In contrast, a relatively small 17% of respondents said their businesses were unsatisfied with the results of their AI experience, with 11% saying returns were “low” and just 6% saying they were “very low.”
