A recent update adds support for drag-and-drop file transfers. In practice, that involves dragging a file from your computer to the RemotePC window to transfer it to the computer you’re controlling. It makes quickly sharing a file easy, and this worked without issue between a macOS and Windows PC in testing.
(Credit: IDrive/PCMag)
If you want more control, RemotePC offers a file transfer window. The two-pane file browser, which looks almost identical to TeamViewer’s, lets you transfer files directly from a folder on one device to another.
Otherwise, RemotePC lets you draw on the screen, which is handy when you want to point out something while performing tech support. Whatever you draw will remain until you erase it, click Clear, or close the whiteboard window. Additionally, a text chat component helps you send quick messages to your coworkers, and a sticky note feature lets you leave notes if the end user is away.
Another useful feature is the command-line utility, which lets you run text-based commands on a device without a graphical connection. It’s a little hidden—you need to right-click a device and then click the Command line utility option.
(Credit: IDrive/PCMag)
Every RemotePC plan comes with access to a video conferencing service: the browser-based RemotePC Meeting. The RemotePC user interface even has a dedicated button for starting a call. Sure, you can just as easily fire up any competing software, but it’s convenient to have one available directly. Speaking of video chat, Zoom includes a remote access feature, even in the free version. Just keep in mind that it’s extremely laggy compared with RemotePC and other dedicated apps.
