Is Copilot “A Sinking Ship”?
So, do Benioff words have any merit? Well, if you ask Microsoft employees (anonymously), apparently they agree.
In November, just after a huge update to Copilot, a Business Insider report suggested that it had fallen flat. Indeed, the BI team even spoke to Microsoft employees – who remained anonymous – but were absolutely damning of the company’s AI efforts.
One told the title: “I really feel like I’m living in a group delusion here at Microsoft.” The company claims that “AI is going to revolutionize everything,” they added, “but the support isn’t there for AI to do 75% of what Microsoft claims it’ll do.”
If Microsoft employees are underwhelmed, it comes as no surprise that customers are too.
