SPOTIFY users are fuming online due to a bizarre bug that’s causing the app to crash and freeze for some.
And annoyingly the problem has been going on for a couple of weeks now.
The issue appears to affect only some Android users – particularly those with a Google Pixel or Samsung device running Android 16.
Spotify has acknowledged the glitch on its forum and said techies at the world’s most popular streaming platform are currently investigating.
“The app is so unusable over the last few weeks that I’m considering cancelling my subscription,” one user raged.
“There should be some sort of credit or refund for this month since the aop just crashes with the Spotify is not responding message and crashes.”
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Another person added: “This has been driving me absolutely crazy and I spent a long time today with support and although they were great, haven’t come up with a solution yet.”
The root cause is currently unknown but weirdly people have found a temporary solution.
Uninstalling and re-installing the app doesn’t do anything.
But turning Wi-Fi off does apparently.
If you have enough data, Spotify appears to work just fine with Wi-Fi switched off for now.
Others have speculated it might be related to Chromecast-ready devices.
A Spotify rep said: “Our tech folks are currently looking into this.”
The issue also doesn’t appear to be too widespread, but enough for multiple complaints on the Spotify forum page.
SAVE MONEY ON SPOTIFY
One of the best ways to save money on Spotify is sharing.
With a Premium Family subscription, you and five others can share the cost.
You each get your own Spotify account with your own playlists and everything else, it’s just billed from one place.
To use Premium Family you have to all be living under the same roof.
The plan currently costs £19.99 / $19.99.
If you split that six ways, you’re looking at £3.33 / $3.33 each, which is a lot less than paying for your own individual subscription at £11.99 / $11.99.
Image credit: Getty
