(Reuters) – Starbucks said the aftermath of a ransomware attack on a software supplier has impacted the company’s ability to pay baristas and manage their schedules, a company spokesman said on Monday. The coffee giant said an outage at a third-party supplier disrupted a back-end Starbucks process that powers employee scheduling and time tracking.
The outage will not impact customer service and the company was working to ensure its employees were paid in full for their hours worked, with limited disruption or discrepancy, a Starbucks spokesperson said.
Britain’s Blue Yonder, which provides supply chain software to Starbucks and other retailers, said Thursday that it has experienced disruptions due to a ransomware attack and is working on a solution to the problem, according to the Wall Street Journal.
(Reporting by Anuja Bharat Mistry and Juveria Tabassum in Bengaluru; Editing by Alan Barona)
