The Open Source solution company for companies SUSE has announced a Premium support service thought For company customers looking for digital services that maintain digital sovereignty Europea. SUSE Sovereign Premium Support It is intended for companies, organizations and governments that need a personalized and proactive digital sovereignty approach in support for their SUSE environments.
This new service of the company responds to the demand for customers and partners of SUSE that need to adapt to new regulations, but also mitigate the geopolitical risks they may face, in addition to developing a resilient Ti infrastructure. The company has various types of clients that have to meet very strict requirements, among which there are companies and organizations in the defense, government and compliance sectors of the law of several regions and continents.
With SUSE Savereign Premium Support, the company’s clients will have support to address the regulatory requirements they need to meet, as well as their needs for digital sovereignty. In addition, it offers premium support engineers (PSE) and responsible for providing services (SDM) based on the EU, as well as the security that customer support data is stored in networks and servers located within the European Union.
In addition, it provides improved data privacy, and controlled access through the aforementioned PSE and SDM. The creators of the service also commit to the encryption of the necessary data for the solving problems and failures.
Dirk-Peter van Leeuwen, CEO de Susehe recalled that his experience in the sector, added to their European roots, places them «In a unique position to offer the level of control and resilience that their customers need for their data, operations and technology. Our new Suse Savereign Premium Support reinforces our commitment to empower customers and partners who choose true digital independence and operational resilience with a IT infrastructure prepared for the future. Although it is a totally new offer for us, it is a natural extension of our open design philosophy and sovereignty by choice, developed over more than three decades«.
