Maine’s economy has always been characterized by resilience and ingenuity. As artificial intelligence (AI) transforms industries worldwide, the state faces a crucial opportunity to leverage this powerful technology. The Endurance Group (TEG), a family-owned business in Portland, is leading the initiative to help local businesses embrace AI and secure their place in an increasingly technology-driven world.
The “State of AI in Maine Report,” published by Northeastern University’s Roux Institute, highlights the enormous potential of AI for Maine’s core industries, including manufacturing, healthcare and maritime resources. However, the report also shows that many Maine businesses are still hesitant to adopt AI due to a lack of understanding and uncertainty about its risks.
“We’ve seen how the right tools can make a difference for Maine businesses,” said Jim Sullivan, founder and president of TEG. “AI is not just the future, it is here now. Our mission is to make it accessible and impactful for companies of all sizes.”
The role of Maine’s leaders in AI innovation
Both the Roux Institute and the University of Maine are driving efforts to position the state as a leader in AI innovation. The Roux Institute’s Clean Tech Incubator aims to grow 40 tech startups over the next two years, while the University of Maine’s second annual Maine AI Conference in June 2025 will bring together thought leaders from academia, industry and government to explore the transformative potential of AI.
Despite these initiatives, AI adoption in Maine remains limited. In his article Tackling the AI in MAIneAttorney Justin Cary of Drummond Woodsum notes that fewer than 25% of companies in Maine have explored generative AI tools like ChatGPT.
How the Endurance Group leads the way
Since 1999, The Endurance Group has been helping Maine companies navigate growth and change. Today, TEG uses its expertise to guide companies through the process of responsible and effective adoption of AI.
“We don’t just hand over tools – we partner with companies to ensure AI solutions are tailored to their needs and deliver real results,” said Conor Sullivan, TEG AI Practice Leader.
TEG has helped countless Maine companies achieve measurable success with AI:
-A retailer increased customer satisfaction by 30% thanks to AI-powered
-A law firm automated customer intake and scheduling, reducing administrative workload by 40% and increasing customer satisfaction by 20%.
-A manufacturer used predictive analytics to optimize production schedules, reduce downtime and save costs.
These examples illustrate how AI can make Maine businesses more competitive by lowering costs, increasing revenues, and increasing efficiency.
Why Maine businesses can’t afford to wait
Conor and Jim Sullivan of The Endurance Group. Photo courtesy of The Endurance Group
The risks of not adopting AI are significant. The Roux Institute “State of AI in Maine Reportwarns that companies that ignore AI risk falling behind competitors that embrace its benefits. Companies that avoid AI entirely may face challenges due to uncontrolled use by employees or subcontractors.
“Small businesses can’t afford to get stuck in their own ways,” says Conor Sullivan. “You don’t want to be the video store in a world where Netflix exists. AI is the kind of innovation that helps companies stay ahead.”
A stronger economy through AI
For The Endurance Group, their goal is not just to improve individual companies. It is also intended to strengthen Maine’s economy as a whole.
“When Maine businesses succeed, the entire community benefits,” said Jim Sullivan. “By making AI accessible and practical, we are helping build a future-proof Maine.”
Take the first step towards AI-driven growth
Whether you’re just starting to explore AI or are ready to implement it, The Endurance Group is here to help Maine businesses thrive in the digital age.
To learn more about how AI can transform your business, contact The Endurance Group today. Visit their website, call their Portland office at 207-846-6000, or stop by their downtown location at 57 Exchange Street, Suite 401.
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