A FUMING shopper has slammed Walmart after her same day delivery order was delivered to the wrong location.
The retail giant has now promised to launch a probe after the customer appealed for help on social media.
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The angry customer said she specifically told the driver she would be waiting in the hotel lobby in the order notes but claimed they never contacted her.
Drea wrote on X: “I placed a same day delivery order and the driver delivered the order to the wrong place! I’m located in a hotel!
“I specifically put in the notes what hotel I’m in and that I’ll be in the lobby! The driver never contacted me!”
Walmart reportedly said they had successfully delivered the item, with the driver uploading a photo of the package at its final destination.
But Drea insisted the order was not delivered.
She added: “The picture the driver uploaded is NOT the correct place! Me and the hotel manager looked for the order and the manager confirmed that background is not the hotel I’m in!
“I already reported this! I want my damn money back! I didn’t get my order!”
A Walmart representative was quick to get back to her.
They replied to her post saying: “Let’s get this looked into. Just send us a DM with your order details to get started.”
But this is not the first time Walmart has been criticized for its delivery services.
One shopper blasted the retailer claiming they still haven’t gotten money back for food and drink items that never arrived.
The angry customer wrote on X: “@walmarthelp I want you to know that my family and I are going to go hungry this weekend because of you.”
Danielle explained that she had made an order for delivery, through Walmart’s Spark Driver service, where a staff member does the shopping for customers and drops it off at their homes.
But she claimed the driver never completed their trip, leaving the mum to pay for goods that never arrived.
Meanwhile, Walmart was forced to apologize after a furious shopper blasted its “unacceptable” checkout decision.
The irate customer, called Jack, used social media to unleash his wrath on the major retailer.
Jack claimed he waited in a 10-minute line because of the lack of open self-checkouts.
The rant on X said: “@Walmart 16 self-service registers at Waxhaw NC Walmart neighborhood store, only eight open, had to wait ten minutes. Unacceptable!!”
