Despite its robust feature set, the HealthAssist watch is very easy to use. When you turn it on or press a button, you see a classic watch dial with hour, minute, and second hands. Tap the amber circle on the left side of the watch display to automatically place a call to your caregiver, or the green circle on the right to initiate a test call to make sure everything is working correctly. When the watch detects a fall, it automatically dials 911 or the emergency call center if you remain motionless. At this point, agents can pinpoint your location and dispatch help if you do not respond. If there is no emergency, press the red X to cancel the call.
Swipe the watch face to the left to see your total daily step activity, track your sleep averages, and measure your body temperature. Keep swiping left to reach an FAQ screen, connect with HealthAssist customer service, and view health data, including reminder notifications and daily activity. The Special Functions screen lets you refresh data, check battery life, view Wi-Fi and cellular signal strength, and send diagnostic information to HealthAssist.
Back at the dial face, swipe down to access Wi-Fi, NFC, and Bluetooth settings, set the display brightness, enable sound and vibration modes for calls and notifications, configure ringtones, and change the font size. Swipe up from the bottom of the dial to access Samsung apps that let you view call history, configure settings, access a compass, check the weather, set timers, use the calculator, and lots more. You can technically connect the watch to your Samsung phone, but it is strongly recommended that you don’t, as it will delete the HealthAssist app and all its data.
The HealthAssist web portal (Credit: WellCare Today/PCMag)
Users and caregivers can use the HealthAssist web-based companion app to enter medical information, create medicine and appointment reminders, track their location, monitor emergency call events, and more. The software is available only on the web (there’s no mobile companion app), but it’s very easy to use and offers a wealth of information.
When you first log in, you see a dashboard with several large green buttons: Medication, Reminder Messages, Instrument Messages, Personal Health Record, Message Inbox, and Device Location. Tap the Medication button to enter medication names, dosages, and schedules. Here, you can also view medication histories, select pharmacies, add reminders, and see if the scheduled medication dosage is complete. Use the Reminder Message button to add one-time or recurring reminders for things like doctor appointments. Instrument Messages tell you when to take an ECG test or check your blood oxygen level. The Personal Health Record button lets you enter information such as your primary care physician, insurance carrier, and important medical history. The Message Inbox lets you see previous reminders with time stamps. Finally, the Device Location button opens a map that shows your real-time location.
