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World of Software > News > 73% of ChatGPT Uses Are Non-Work Related, OpenAI Study Finds
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73% of ChatGPT Uses Are Non-Work Related, OpenAI Study Finds

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Last updated: 2025/09/15 at 10:27 PM
News Room Published 15 September 2025
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What Are People Using ChatGPT for?

The three most common uses of ChatGPT were, in order: “Practical guidance,” “Writing,” and “Seeking information.”

“Practical guidance” was the number one use case, representing 28.3% of all chats. That’s a category that’s wide enough to encompass a huge range of how-to advice, from schoolwork aid to workout tips.

However, not that many people are turning to the bot for relationship advice, even if AI girlfriends are making headlines: Just 1.9% of the conversations are about relationships, feelings, and “discussing personal reflections.”

What’s the ultimate impact of this widespread ChatGPT consultation? We’ll no doubt see many more studies on the subject in the years come, although we already have a few to consider, from a recent MIT study that found AI tools are reducing “engagement in deep, reflective thinking,” to a research paper from Microsoft and Carnegie Mellon University that raised “concerns about long-term reliance.”

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