In addition to your webshop, there are numerous similar webshops online. Consumers have unlimited access and a wide choice in e-commerce. So the question is how to distinguish yourself online, retain customers and optimize your online sales. Good software provides tools to organize your business processes more efficiently and tackle challenges smartly. Would you like to know more about integrated software solutions and their benefits? You can read it in this blog.
What does ERP software entail?
Whether it concerns optimizing accounting, purchasing, project management or inventory management: a good software solution connects these activities and helps you optimize them. Integrated Enterprise Resource Planning (ERP) software makes it easy to automate and manage all your business processes. From an ERP system you can plan, manage, monitor and evaluate all processes. Such a central hub where all workflows come together provides complete data and insights to work more efficiently. Within (online) retail and wholesale, the benefits of ERP can mainly be found in Customer Relationship Management, extensive inventory management and control options for logistics.
What benefits does e-commerce software have for retail and wholesale?
With ERP software you reduce internal operational costs thanks to streamlined processes. What advantages does this have for your (online) retail company or wholesaler? We list four important advantages.
#1: All-in-one system
As an SME, a lot is asked of you. It can therefore be quite a challenge to organize your webshop efficiently and to be aware of the performance and efficiency of all the different processes. ERP software provides a continuous overview of all data and activities in one central system. That can save a lot of time.
#2: Increase your customer satisfaction
Customer satisfaction is the basis for building a good relationship in (online) retail. These criteria include the quality of the products and services you offer, the responsiveness of your customer service department and the speed and convenience of shopping. Website performance appears to be one of the points where the average Dutch retailer is still inferior to retailers from other countries, according to recent research by IMPACT Commerce and Google. With a smooth website you can distinguish yourself in the Dutch market.
The right ERP software provides a solid foundation for your website. This way you benefit from optimized inventory management and logistics processes, among other things. For your customer, this means that things will never be missed again. After purchase, you easily give your customer real-time insight into the delivery process.
#3: Make informed decisions
Do you choose an ERP software solution that has tools such as data analysis and reporting? Then you have up-to-date insight into important data anytime, anywhere. You can then easily use this data to make strategic decisions. For example, use AI tools to optimize your inventory management or benefit from BI functionalities of the software to monitor your KPIs in real time. This makes it easier to target more online sales, while saving time.
#4: Business administration without worries
Are you tired of the frustrations of manual data management? Advanced ERP software offers complete integration of product information, purchasing, inventory management, order processing and accounting. This way you can manage all data accurately. Immediately place items on the webshop, including the correct product images, descriptions, specifications and technical data. The software sends automatic emails about ordering, delivery and invoicing, while the back office remains up-to-date. Do you sell a product? This will then be processed directly in your accounting in accordance with the latest legislation and regulations.
Which versatile ERP system is recommended?
There is a diverse range of ERP systems available online. Which provider best suits your company depends on the challenges you are currently facing. Maybe your stock is not always correct, you spend a lot of time organizing the trip planning or purchasing causes headaches. Are you active in retail or wholesale? Logic4’s ERP software helps trading companies move forward. Medium-sized organizations in the non-food sector at both retail and wholesale level benefit from this. The complete integration between front and back office makes this system one of the favorites. Moreover, webshop software is also integrated into this all-in-one solution. Switching between different separate systems is a thing of the past with Logic4. Discover everything about Logic4’s advanced software.
How do you choose a suitable provider for your (online) store?
Be well informed in advance about the specifications of the various ERP and webshop systems to avoid disappointment afterwards. Purchasing and implementing software does require a financial investment. Ask yourself whether the software solution you want to choose fits the industry in which you operate. Also check whether the challenges you encounter are resolved and whether the software has all the necessary integrations.
