A hack on a third-party software provider is impacting Starbucks’ ability to track baristas’ hours and manage their pay, the company said Monday.
Blue Yonder, a major software supply chain company, has been hit by a ransomware attack announced by the company on November 21. Blue Yonder said in a release that it had “experienced disruptions in the hosted environment of its managed services.”
The ransomware attack has also affected companies other than Starbucks, as two major supermarket chains in Britain also suffered outages this weekend, CNN reported. The stores, Morrisons and Sainsbury, suffered the immediate impact of the Blue Yonder outage, which affected the supply chains to those stores.
Although the outage began affecting Starbucks on Monday, a spokesperson for the coffee chain told USA TODAY the outage will not impact stores’ ability to serve customers in the normal manner.
Starbucks also said it has provided stores with guidance on how to manually handle the outage.
Who serves Blue Yonder?
Arizona-based Blue Yonder serves a number of companies around the world, including some of the largest grocery chains in the US
Albertsons, the parent company of Safeway and Jewel-Osco, uses Blue Yonder, as does Kroger, which also owns Ralph’s and Fred Meyer. Procter & Gamble and Anheuser-Busch also use or have used Blue Yonder products, according to the company’s website.
Albertsons, Kroger, Procter & Gamble and Anheuser-Busch did not immediately respond to a request for comment from USA TODAY about possible problems with Blue Yonder services after the ransomware attack.
Fernando Cervantes Jr. is a trending news reporter for USA TODAY. Reach him at [email protected] and follow him at X @fern_cerv_.
This article originally appeared on USA TODAY: Blue Yonder ransomware attack affects Starbucks’ tracking of barista hours