Blue Yonder, a provider of supply chain software to manufacturing, logistics and retail customers, said it has been working “around the clock” to address disruptions caused by a ransomware incident.
Blue Yonder said it “experienced disruptions to its hosted managed services environment” on Nov. 21 and is working with cybersecurity companies to restore systems. The company says it has not seen any suspicious activity in its public cloud environment.
“We have implemented several defensive and forensic protocols,” the company added. As of Monday, there were no updates on Blue Yonder’s website about the incident or the recovery timeline.
The Scottsdale, Arizona-based company, a subsidiary of Panasonic, has more than 3,000 customers in 76 countries, according to its website. They include Anheuser-Busch, Campbell’s, DHL, Ford, Microsoft and Walgreens.
According to reports, several companies have confirmed they have been affected by the Blue Yonder attack, including Starbucks and British grocers Morrisons and Sainsbury’s. Starbucks said its systems for paying employees and managing schedules have been affected, Reuters reported.
“Hackers managed to target some of the largest retail and coffee chains in the world during one of the busiest weeks of the year,” said Dan Schiappa, Chief Product and Services Officer at cybersecurity company Arctic Wolf. “This once again shows how targeting one company can provide access to an entire ecosystem – in this case at a time when they are more likely to capitulate to ransom demands to avoid missing out on revenue.”
Schiappa said it is necessary for companies to overhaul cybersecurity, with basic protections for partners and third-party service providers.
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