With so many mobile carriers out there, picking the right one can feel like a challenge.
, two industry heavyweights you’ve likely heard about more than once, each offer a variety of plans and services to suit different needs.
But even though both brands are household names, you might still be wondering: which one’s the better fit for you? This article digs into what each carrier brings to the table, so you can make a well-informed decision based on what you actually need.
AT&T vs T-Mobile pros and cons
AT&T pros:
- Great nationwide coverage, even in rural areas.
- A variety of unlimited plans with flexible options for data, hotspots, and streaming.
- Large customer service network, though satisfaction can vary.
- Free international texting on some plans.
- Access to AT&T Wi-Fi hotspots.
AT&T cons:
- Can be pricier than T-Mobile, especially for heavy data users.
- Slower 5G speeds compared to T-Mobile in many areas.
T-Mobile pros:
- Strong coverage in urban and suburban areas.
- Faster 5G speeds in many locations, especially in cities.
- Improved customer service in recent years, but experiences can still differ.
- Perks like free Netflix and discounted wireless home internet.
- Known for more affordable plans, especially for families.
T-Mobile cons:
- Less reliable in rural areas.
- Family plans often require all lines to be on the same plan, limiting flexibility.
- Network congestion can slow speeds and cause dropped calls, especially in crowded areas during peak times.
Pricing and plans comparison
| Plan | Price | Data | Hotspot | Perks |
|---|---|---|---|---|
| AT&T Unlimited Starter | $65.99/mo. per line | Unlimited talk, text and basic 4G and 5G | 5 GB of 4G/5G | Free app with Spam Call Blocking, Standard streaming available |
| AT&T Unlimited Extra | $75.99/mo. per line | Unlimited talk, text, 4G/5G data, plus 75 GB premium data | 30 GB hotspot data | Free app with Spam Call Blocking, Public Wi-Fi Protection, Identity Monitoring, Standard streaming available |
| AT&T Unlimited Premium | $85.99/mo. per line | Unlimited talk, text, and high-speed data that can’t slow down based on how much you use | 60 GB hotspot data | Unlimited talk, text and high-speed data in 20 Latin American countries, Free app with Spam Call Blocking, Public Wi-Fi Protection, Identity Monitoring, |
| T-Mobile Essentials Saver | $55/mo. per line | Unlimited talk, text and 4G/5G data, plus 50 GB premium data | Unlimited 3G hotspot | 480p standard streaming |
| T-Mobile Essentials | $65/mo. per line | Unlimited talk, text and 4G/5G data, plus 50 GB premium data | Unlimited 3G hotspot | 480p standard streaming |
| T-Mobile Go5G | $80/mo. per line | Unlimited talk, text and 4G/5G data, plus 100 GB of premium data | 15 GB high-speed mobile hotspot data | Apple TV+ for 6 months and Netflix Standard with ads ON US, 4 full-flight streaming sessions a year, unlimited in-flight texting and 1 hour of streaming, where available |
| T-Mobile Go5G Plus | $95/mo. per line | Unlimited talk, text, 5G/4G data, plus unlimited premium data | 50 GB of high-speed mobile hotspot data | Upgrade-ready every two years, Apple TV+, Netflix Standard with ads, up to 4K UHD video, Full-flight texting and Wi-Fi with streaming where available, Scam Shield Premium, Voicemail to Text |
| T-Mobile Go5G Next | $105/mo. per line | Unlimited talk, text, 5G/4G data, plus unlimited premium data | 50 GB of high-speed mobile hotspot data | Upgrade-ready every year, Apple TV+, Netflix Standard with ads, and Hulu with ads, up to 4K UHD video, Full-flight texting and Wi-Fi with streaming where available, Scam Shield Premium, Voicemail to Text |
Just a heads up, most of these plans come with additional fees and taxes, so be sure to check all the details before committing to a new plan, no matter which carrier you go with. For more detailed information for all the plans both carriers offer, make sure to check out our dedicated articles:
Phone options
Coverage comparison between AT&T and T-Mobile
The coverage shown on the maps above includes a mix of 5G, 4G LTE, 3G/2G, and partner networks. | Image credit – AT&T and T-Mobile, respectively
On the flip side, in the T-Mobile 5G vs AT&T 5G race, T-Mobile is pushing ahead in the 5G space, reaching 53% of the country with its 5G network, which means faster speeds and more reliable connections where it’s available. AT&T‘s 5G coverage, though growing, still only covers about 29% of the nation, so it’s lagging behind T-Mobile in this area.
T-Mobile also has the edge in terms of speed: its average 4G download speed hits 79.5Mbps, while AT&T only reaches 38.2Mbps. For 5G, T-Mobile blows AT&T out of the water with an average of 186.3Mbps, while AT&T stands at 71.1Mbps.
While AT&T historically has stronger coverage in rural areas, T-Mobile has caught up in urban areas and suburbs. Ultimately, since both carriers offer similar plans and pricing, your decision will likely come down to which network works best where you live.
Network performance
T-Mobile has led the charge in 5G technology, delivering extensive coverage and standout speeds, especially in cities. Its heavy investment in 5G infrastructure is clearly paying off.
AT&T‘s 5G network, while not as expansive as T-Mobile‘s, is steadily growing. The company continues to invest in network expansion, improving its reach over time.
On the other hand, if 5G isn’t a top priority for you, AT&T‘s 4G LTE network offers strong performance with reliable coverage and speeds across most regions. T-Mobile also holds its own in the 4G LTE space, providing solid coverage and speeds in many areas.
AT&T vs T-Mobile: Who has better features and perks
Both carriers also compete hard on discounts. Whether you’re trading in your old device or eyeing flagship phones from Apple, Google, or Samsung, AT&T and T-Mobile frequently roll out free phone offers.
Customer service
Oh, boy, this is where things can get really tricky with both carriers. T-Mobile’s support reputation is a bit of a mixed bag. Some customers rave about the helpfulness and quick responses, while others share tales of long waits, unresolved issues, and inconsistent service quality.
However, you can contact T-Mobile through multiple channels, including phone, online chat, social media, and in-store visits. They also offer self-service tools like online account management, troubleshooting guides, and automated systems, which are great for straightforward problems.
AT&T isn’t much different in this regard. Its customer service also swings between excellent and frustrating depending on who you ask. Like T-Mobile, AT&T provides support through phone, online chat, social media, and in-store visits, along with self-service options for simple tasks.
But let’s be real – whether it’s T-Mobile or AT&T, the quality of service often depends on the rep, the complexity of the issue, and even the time of day. Long wait times and inconsistent experiences can pop up with either carrier, especially for more complicated problems.
In the end, both have knowledgeable reps and plenty of ways to reach out, but patience is your best friend when navigating customer service. Sometimes, it’s just about hanging in there to get the job done.
T-mobile or AT&T: Which carrier should you choose?
When it comes to picking between T-Mobile and AT&T, the right choice really depends on your personal needs, as both carriers have their own set of strengths and weaknesses.
If price and perks are your top priorities, T-Mobile is the better option. Its plans are generally cheaper, especially for families or multiple lines. T-Mobile’s premium plans also deliver more data at a lower cost and include perks like bundled streaming services. You’ll also benefit from faster speeds, true unlimited data, generous high-speed hotspot allowances, and excellent 5G coverage – particularly in urban areas. However, T-Mobile can be less reliable in rural regions.
On the other hand, if coverage is your main concern, AT&T might be the better fit. Its broader network, especially in rural areas, is supported by robust 4G LTE coverage. That said, AT&T’s plans are pricier, its 5G speeds lag behind T-Mobile’s, and you might face data caps or deprioritization during peak times.
Ultimately, weigh your needs – whether it’s price, perks, speed, or coverage – to find the carrier that best suits you.
