A Slack outage is affecting the workplaces nationwide, leaving many unable to log in or send messages.
Slack first acknowledged the issue around 10:30am Eastern Time (ET), and is posting system-wide updates here, plus granular updates by functionality here.
The investigation is ongoing, and has uncovered a wide range of issues with “workflows, threads, sending messages, and API-related features.” Slack seems to be working intermittently for some, while others are completely locked out.
“We’re still actively investigating this issue, but we don’t have any new information to share at this time,” says Slack’s most recent update at 1:34pm ET. “Thanks for sticking with us as we continue to work towards a fix. We’ll keep you posted as soon we have an update.”
Error message (Credit: Slack)
Slack is available on mobile and desktop, via app or browser. Thousands of people have reported service disruptions to Downdetector (owned by PCMag parent company Ziff Davis). About 60% say they are having issues with the app. The number of reports has steadily declined as Slack works to restore service.
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Slack outage reports on Downdetector as of 1pm (Credit: Downdetector)
Slack is one of the most ubiquitous workplace messaging platforms with nearly 40 million daily active users, according to DemandSage. More than 750,000 organizations use the messaging platform, including 77% of Fortune 100 companies.
The outage is likely significantly disrupting to day-to-day operations at these companies, though it may be a welcome break from messaging overload.
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About Emily Forlini
Senior Reporter
