Nationwide, Lloyds, Halifax, First Direct, TSB and Bank of Scotland’s online services are down in an ‘industry-wide’ outage.
Thousands have reported issues logging in, using online banking and transferring money, according to Downdetector, which tracks online disruptions.
With it being the end of the month for many, users have said they are frustrated and furious they can not check their accounts.
At just before 7.40am, more than 860 people banking with Nationwide said they were struggling to access their account. Of them, nearly half cannot use their mobile banking, according to Downdetector.
‘Has anyone been paid today yet?’ asked one Nationwide user on social media.
Have you been impacted by the outage? Get in touch by emailing us at [email protected].
There may be some déjà vu for some Britons. Barclays was hit by a days-long outage last month on payday, which saw customers unable to buy groceries, refuel their cars and buy baby food.
Nationwide’s service status webpage says: ‘Some incoming and outgoing payments are delayed at the moment. Everything else is working normally.’
Direct debits and standing orders were working, but customers waiting for or have sent money ‘don’t need to do anything’.
‘It’s in a queue and will arrive ASAP,’ the page says.
Outages have also been reported today by Lloyds Bank and Bank of Scotland customers, which are part of the Lloyds Banking Group.
A Lloyds Banking Group spokesperson told Metro: ‘We know some customers are having issues with internet banking and our apps.
‘We’re sorry about this and we’re working to have it back to normal soon.’
One Lloyds customer said: ‘I’ve worked two long weeks to be paid today and now I can’t access my accounts on the app or desktop site.
‘It is imperative this is resolved IMMEDIATELY.’
At its peak at 8.20am, nearly 3,300 Halifax customers said they were experiencing technical difficulties with their mobile banking. Halifax is also part of the Lloyds Banking Group.
The bank has said: ‘We know some of our customers are having issues logging on to internet banking and our app. We’re sorry for this, and we’re working to have everything back to normal.’
As have TSB users. The bank told Metro: ‘We’re aware of industry-wide issues this morning, and that some of our customers are unable to log into our mobile app, and internet banking.
‘We apologise for this and are working hard to resolve it.’
First Direct was also hit with technical issues this morning, with nearly 500 customers seeing similar problems at about 7.45am.
After previously flagging issues with its mobile and online banking systems, the First Direct service updates page says that all services are ‘working normally’.
A smaller number of issues were reported with the Co-Op Bank and Barclays on Downdetector earlier this morning.
Get in touch with our news team by emailing us at [email protected].
For more stories like this, check our news page.
MORE: Full list of 8 Halifax branches closing down in March
MORE: Nationwide banking app goes down with customers ‘unable to pay for shopping’
MORE: Is Vodafone down? Thousands of customers locked out of banking app after outage
