Living abroad and taking care of your parents is not always simple. Vassili Le Moigne, advisor to the French from abroad in the Czech Republic, experienced it. After the death of his father, his mother found herself alone. “” She had a health problem, and I was worried. But with the jet lag, the busy days … It was complicated to call it every day », He tells LesFrançais.press.
When AI takes news from mom
This is where the idea of Intouch was born. A simple application: it makes a call every day to the elderly. No need for screen, code or app to install. Just get the phone. The voice that speaks is generated by an AI, but the tone is human, the questions are personalized, and the conversation is natural. “” The elderly get used to it quickly. It is often children who are a little embarrassed at the beginning, as if they delegated their role to a machine. But in fact, it doesn’t replace anything, it completes “, Specifies Vassili.
The smartest is that Intouch is not content to say ” Hello, are you okay? ». AI gets to know the person, with the help of relatives who fill a small questionnaire. History of not doing generic blah. “” We have a base of 400 questions, about life, memories, centers of interest … If the person loves history, we refine: rather Louis XIV or the pharaohs? “Explains the founder.
The tone and rhythm are also designed to adapt to the age or capacities of the person called. Aging specialists have helped refine all of this. The idea is that it remains fluid, pleasant, never intrusive.
And then these discussions, casually, that makes memory work. Sometimes AI asks: ” What would you say to yourself at 16? Enough to launch touching and not at all mechanical exchanges. The children then receive a small report, with the mood of the day. Practical to keep an eye at a distance, without having to call all the time.
Launched from Prague, Intouch now speaks almost 40 languages and operates in a hundred countries. The team is as varied as users: Czechs, Slovak, Iranians, French … all work together to run the tool and adapt to the needs of different markets.
And the rest? The app will soon send voice messages to the elderly, so that grandchildren can also participate. History to create a real intergenerational chatter loop.
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