AI Updates Are Coming as Well
Salesforce users may be able to lock in their old prices with an annual or multi-year contract, but Salesforce has not yet confirmed if price changes will be effective across all existing plans when they arrive on August 1, 2025, or if they will only impact new users or subsequent subscription renewals.
AI tools are a big focus of the feature updates that will roll out alongside the new prices, with all Slack plans (even Free) set to get new AI features.
“Empowering every employee with AI isn’t just an advantage — it’s a strategic imperative for driving customer success. At Salesforce, we’re committed to putting our customers at the forefront of innovation and making it easy to give every employee access to the best AI and agentic tools.” -Salesforce
Agentforce add-ons and Agentforce 1 Editions are already generally available for the big Salesforce products that are getting price hikes soon (Sales Cloud, Service Cloud, Field Service, and Industries Clouds). These Agentforce tools are replacing the Einstein add-ons that users would previously rely on for AI help.
