Building on its introduction last year of Qlik Answers for unstructured data, QlikTech International AB unveiled a new AI agentic experience in May. The latest release brings together structured data with unstructured in a single natural language experience, features that Qlik customer BT Group views as a positive next step.
Nicole Tumblin of Qlik, Olga Gargonich of BT Group, and Mike Gulvin of BT Group talk with theCUBE about structured data during Qlik Connect.
“Where we’re trying to get to is that self-serve analytics, and that’s the next step for us,” said Mike Gulvin (pictured, right), data analytics and data visualization lead for consumer marketing at BT Group. “Our stakeholders want to be able to log on … to ask questions; they don’t want to speak to any analyst to get that answer. Here they can actually speak and have that contextual conversation with Qlik Answers, get graphs, charts and take them straight into those charts and answers that they need. The future of conversational analytics is where it’s at.”
Gulvin spoke with theCUBE’s John Furrier at Qlik Connect, during an exclusive broadcast on theCUBE, News Media’s livestreaming studio. He was joined by Olga Garagonich (center), data visualization team lead at BT Group, and Nicole Tumblin (left), head of the Business Operations, Analytics and AI Business Unit at Qlik, and they discussed the recent announcements and use cases for AI agents. (* Disclosure below.)
Natural language querying for structured data
Qlik Answers now combines structured and unstructured data in a governed, explainable framework. The most recent release laid the groundwork for the company’s agentic experience by expanding the ability of users to intuitively access data relationships and surface key insights, according to Tumblin.
“Last year, Qlik Answers was unstructured data,” she said. “The number one request that we got from our customers was around that structured data. So that was the big announcement, as well as being able to harness a discovery agent that will monitor our customers’ data and really come back to them and say, ‘There’s an issue, we see something.’”
Qlik’s agent-powered cloud analytics has enabled AI to be operational, integrated and focused on delivering business results. With the latest enhancements to Qlik Answers, customers such as BT Group foresee a positive impact for IT users and analyst teams.
“At BT Group, we have around 3,200 users who do about 2,000 sessions each day,” Garagonich said. “Qlik Answers is coming in … so we’re going to free up time for our analysts so they can focus on why rather than what happened and actually have time to implement remedies for the issue we have.”
Here’s the complete video interview, part of News’s and theCUBE’s coverage of Qlik Connect:
(* Disclosure: TheCUBE is a paid media partner for Qlik Connect. Neither QlikTech International AB, the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or News.)
Photo: News
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