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World of Software > News > Baby monitor and dozens more household items stop working – how to claim refund
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Baby monitor and dozens more household items stop working – how to claim refund

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Last updated: 2025/07/12 at 11:45 PM
News Room Published 12 July 2025
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A MAJOR tech brand is pulling the plug on its devices, with baby monitors and dozens of other household items to stop working.

Any products and features that rely on cloud connectivity will be affected, as the brand’s app and customer support will cease operation.

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They are known for a number of smart home products which enable remote control of devicesCredit: Getty

Wemo products from Belkin are expected to shut down as early as 2026.

This follows an announcement made in an email from Belkin which was sent to customers, where they said: “After careful consideration, we have made the difficult decision to end technical support for older Wemo products, effective January 31, 2026. 

“After this date, several Wemo products will no longer be controllable through the Wemo app.”

Remote access and voice assistant integrations in their smart home products are included in the shutdown.

As a result, Google Assistant and Amazon Alexa, which rely on cloud services to manage smart home devices, will no longer be able to be used with Wi-Fi based Wemo products.

It involves products that were still for sale as recently as 2023.

However there are a number of devices that will continue to function as normal through HomeKit over Thread.

This includes devices like the Smart Light Swith 3-Way, Stage Smart Scene Controller, Smart Plug with Thread and the Smart Video Doorbell Camera.

Wemo products configured for use with Apple HomeKit will also continue to function via HomeKit, but with the absence of the Wemo cloud services and app.

Devices still supported under warranty will be able to claim a “partial refund” from January 31 next year, according to Belkin.

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This includes the Mini Smart Plug, Outdoor Plug, Mini Plugin Switch, Smart Light Swtich, Wi-Fi Smart Light Switch w/ Dimmer and Mini Smart Plug.

There are a number of products that will not be able to be available for a refund.

It is recommended by Belkin to dispose of any Wemo products that are out of warranty, at an authorised e-waste recycling centre.

Here is the full list of products affected by the shutdown:

  • Wemo Link (last sold August 2015, 2-year warranty)
  • Wemo Humidifier (last sold December 2015, 3-Year warranty)
  • Wemo CrockPot (last sold April 2016, 3-Year warranty)
  • Wemo Heater B (last sold June 2016, 3-Year warranty)
  • Wemo Air Purifier (last sold July 2016, 3-Year warranty)
  • Wemo Heater A (last sold September 2016, 1-Year warranty)
  • Wemo Coffee Maker (Mr. Coffee) (last sold December 2016, 1-Year warranty)
  • Wi-Fi Baby Monitor (last sold June 2017, 1-Year warranty)
  • Wemo LED Lighting Bundle (last sold September 2017, 2-Year warranty)
  • Wemo Motion Sensor (last sold September 2017, 2-Year warranty)
  • Wemo Switch + Motion Sensor (last sold October 2017, 2-Year warranty)
  • Wemo Maker Module (last sold November 2017, 2-Year warranty)
  • Wemo Zigbee Bulb, E27 (last sold March 2018, 2-year warranty)
  • Wemo Insight v2 (last sold July 2018, 1-Year warranty)
  • Wemo Switch (last sold January 2019, 2-Year warranty)
  • Wemo Light Switch v2 (last sold November 2019, 1-Year warranty)
  • Wemo Insight (last sold June 2020, 2-Year warranty)
  • Wemo Smart Light Switch 3-Way (last sold September 2021, 3-Year warranty)
  • Wemo Mini Smart Plug (last sold July 2022, 3-Year warranty)
  • Wemo Wi-Fi Smart Light Switch w/ Dimmer (last sold September 2022, 3-Year warranty)
  • Wemo Smart Light Switch (last sold September 2022, 3-Year warranty)
  • Wemo HomeKit (last sold September 2022, 3-Year warranty)
  • Wemo Dimmer Light Switch (last sold November 2022, 1-Year warranty)
  • Wemi Mini Plugin Switch (last sold December 2022, 3-Year warranty)
  • Wemo Light Switch (last sold December 2022, 2-Year warranty)
  • Wemo Outdoor Plug (last sold May 2023, 3-Year warranty)
  • Wemo Mini Smart Plug (last sold November 2023, 3-Year warranty)

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