Expect Plenty More AI Call Centers in the Future
With this latest leak, it’s more clear than ever that the financial benefits of AI can quickly add up to dozens of millions saved per year.
Companies that are in the know will likely already be exploring the possibility of replacing their human call center supporting staff with AI-powered alternatives.
That’s bad news for white collar workers, as many of them will likely soon find themselves turning in their call center headsets and joining the thousands that Microsoft alone has laid off in the last six months. We’ve rounded up many noteworthy layoffs across the tech industry in the last three or four years, but it’s still tough to overstate how bad the job market is right now.
It’s good news for corporations around the globe however, and will surely bring a twinkle to the eye of CFOs everywhere — or at least it will for a few quarters, before they start looking for more ways to grow revenue.
