Final warning as major mobile brand to DELETE accounts in days unless users act

A MAJOR mobile brand has warned that it will offload all of its inactive accounts at the end of the month.

The Korean tech giant has told users to act now before their accounts are deleted.

So, if you haven’t used your Samsung account in a while – it’s best you do so now.

The phone maker is having a big clear out of its Galaxy user accounts, which are used to access apps such as the Galaxy Store and Samsung’s native apps like Health and Galaxy Wearables.

On 31 July, Samsung will delete Galaxy accounts that haven’t been accessed in 24 months – or two years.

Samsung has sent emails to users who the company believes have inactive accounts.

The warning message issued to users reads: “Samsung is implementing an inactive Samsung account policy to protect the data of users who have not used their account for an extended period of time.

“Once this policy is implemented Samsung accounts that have not been logged in to or used for twenty-four months will be considered inactive and will be subject to deletion.”

It means some mobile users may lose their account data – anything from their step count to apps they paid for.

Once the data has been deleted, it will not be recoverable.

Users need to log into their Samsung Galaxy account just once in the past 24 months – or between now and the 31 July – to save their accounts.

If you’re unsure whether your account is at risk, check the email the account is tied to.

Receiving Samsung’s warning message likely indicates that your account has been inactive for nearly 24 months and should be logged into if you want it saved.

While Samsung Galaxy accounts can sometimes be tied to a Google account, the Google account will not be affected by the shutdown.

Google announced a similar change in 2023, warning account holders that if their profiles hadn’t been accessed in two years then they would be deleted.

Inactive accounts tend to be jackpots for hackers, so it is wise to delete them in order to protect user data.

How to save your Samsung account

Simply log into your Samsung account before 31 July.

This will mark the account as active to Samsung, and spare it from deletion.

Galaxy users who haven’t logged in for a while should receive an email from Samsung notifying them of the change.

Though, as 9to5Google noted, that may prove ineffective if the email associated with the account is also inactive.

2