How to Use AI in Video Calls |

Ever left a video call only to realize you don’t remember the key details?

Or struggled to focus as background noise made it hard to follow the conversation?

Video calls were supposed to make life easier, but they feel like a mix of bad audio, awkward silences, and forgotten action items.

Artificial intelligence (AI) simplifies virtual meetings by transcribing conversations, eliminating distractions, and even summarizing key points.

In this blog post, we’ll talk about how AI can make your video calls sharper, clearer, and way less frustrating. 📽️

Understanding AI for Video Calls

Video calls have come a long way from grainy, glitchy screens.

From Skype’s background blur in 2018 to Zoom and Google Meet’s AI enhancements, technology continues to evolve, ensuring virtual meetings feel more natural and productive.

Here’s how AI as a service helps enhance video conferencing:

• Smarter audio and video quality: AI fine-tunes almost every aspect of video conferencing setups, eliminating distractions like keyboard clicks, while computer vision enhances lighting, sharpens video, and enables virtual backgrounds without green screens
• Improved communication and accessibility: Speech recognition and natural language processing (NLP) drive live captions, real-time translations, and automated meeting summaries, making conversations clearer and inclusive
• Increased efficiency and security: AI streamlines meetings, reducing technical difficulties, automating note-taking, and enhancing security features so teams can focus on decision-making

How to Use AI for Video Calls

AI is changing how we communicate.

Here’s how you can put them to work in your next call. 📲

Transcription and summarization

AI tools can automatically transcribe conversations and generate concise summaries, making it easier to capture key points without manual note-taking.

When comparing generative AI and predictive AI, the former creates real-time transcripts and summaries, while the latter analyzes past meeting data to identify key topics and anticipate action items.

Here’s how it helps:

• Real-time transcription: Converts spoken words into text instantly, ensuring accurate meeting records
• Automated summaries: Extracts key insights, action items, and important decisions
• Searchable transcripts: Assists in quickly finding specific discussions without replaying entire meetings

The accuracy of these features depends on the AI tool and audio quality, but when implemented correctly, AI ensures nothing is missed. It also helps create better meeting documentation, making follow-ups and accountability easier.

Noise cancellation

Background noise can make virtual meetings frustrating. AI-powered noise suppression eliminates distractions, ensuring crisp and professional audio. Here’s how it helps:

• Eliminating unwanted sounds: Filters out typing, barking dogs, traffic, and other disruptions
• Enhancing voice clarity: Isolates and amplifies the speaker’s voice, letting participants follow conversations easily
• Reducing echo and reverb: Creates a more natural listening experience with advanced audio processing, minimizing echo and reverb, even in rooms with poor acoustics

This is particularly useful for hybrid and remote workers. For instance, team managers can use AI noise canceling to ensure professional meetings, regardless of team members’ locations.

AI-enhanced video quality and background effects

We’ve all sat through meetings that felt never-ending.

While teleportation isn’t an option yet, AI can at least switch up your background, making it look like you’re somewhere more interesting.

Want more? Here’s what it offers:

• Automatic lighting adjustments: Brightens dark environments, balances colors, and corrects shadows for a professional look
• Blur effect: Hides cluttered or unprofessional backgrounds, keeping the focus on the speaker
• Backgrounds: Replaces real-world settings with virtual office environments and branded backdrops

However, these enhancements rely on AI’s ability to detect facial features and accurately separate them from the background.

AI-powered meeting assistants

Artificial intelligence can automate administrative meeting tasks, allowing participants to focus on discussions rather than logistics.

Chatbots and conversational AI play different roles in this process. Chatbots handle basic scheduling and reminders, while conversational AI offers deeper engagement.

AI assistants can:

• Record and summarize meetings with AI video summarizers, providing key takeaways and action items
• Track follow-ups and deadlines, generating reminders and task lists
• Schedule and optimize meetings while suggesting ideal times based on team availability

AI meeting assistants help leaders hold teams accountable by automatically documenting action items. For example, IT professionals can rely on AI to log key technical discussions, prioritize bug fixes, and generate reports, eliminating manual tracking.

AI for real-time language translation

Communicating complex ideas in a non-native language can be challenging, but human-centric AI translation tools make it easier. These solutions ensure that global teams can collaborate seamlessly, breaking down language barriers without additional effort.

For example, business leaders can rely on these tools during a global product launch to ensure teams from New York to Berlin stay aligned.

These tools offer:

• Live subtitles: Helps international participants follow conversations with real-time captions in multiple languages
• Automated translation: Converts speech and team chat messages into different languages, allowing team members to communicate effortlessly
• Multilingual transcription: Creates meeting notes in participants’ preferred languages, making it easy to review discussions and action items

AI for training and remote collaboration

Remote training can often feel like a one-way street without knowing if the information is sinking in.

AI changes this, making onboarding and upskilling more interactive and effective. Real-time feedback, personalized learning paths, and automated knowledge checks ensure training sessions remain engaging, dynamic, and built for retention.

It helps:

• Generate training materials: Creates interactive learning content based on discussion for post-training personalized resources 
• Enhance collaboration: AI in whiteboards and mindmaps lets team members brainstorm and plan together in real time, regardless of their location
• Track engagement: It monitors participant engagement, identifying who is actively involved and who might be losing focus

Using AI Software for Video Calls

Most meetings feel “busy” but not productive.

An hour spent talking leaves you with the same to-do list you started with.

AI changes that equation. Instead of calls draining energy, they become productivity multipliers—capturing key insights, highlighting priorities, and turning conversation into progress. 👀

Let’s explore how it helps bridge the gap between virtual meetings and actionable outcomes.  

Take the work out of scheduling

Finding time for a meeting often feels harder than the meeting itself.

Endless back-and-forth messages, calendar juggling, and manual invites slow teams down before the conversation even starts. Contextual AI removes that friction by understanding priorities, availability, and workload—so scheduling stops being a task in itself.

Instead of shuffling through calendars or guessing at the best time, AI can instantly surface slots that work for everyone and align with project timelines. Meetings become intentional, not interruptive.

With Brain and Calendar, that experience is built right in.

Brain looks across schedules, tasks, and deadlines to suggest the best time to connect, while Calendar makes it seamless to confirm and share. The result: less time planning meetings, more time making them count.

Record and transcribe your video calls

Transcription is the thing that saves video calls. We know this.

With built-in AI tools, you no longer have to add or integrate multiple tools to do that. AI can make transcription a seamless part of the process.

In , SyncUps create a dedicated space for video and audio check-ins, helping teams track progress, address challenges, and refine plans without unnecessary delays.

Say the IT team is rolling out a new software update.

Instead of chasing status reports across multiple channels, you can directly launch a SyncUp in Chat. Team members join instantly, using built-in voice and video for real-time discussions. It records every key point while Brain transcribes these, making it easy to track decisions and follow up on items.

As teams refine plans, they can connect discussions directly to Tasks, whether assigning new responsibilities or updating project timelines. This eliminates information silos and keeps work organized within a single platform.

Capture key insights with the AI Notetaker

Keeping track of every detail in fast-paced meetings on a Monday morning is not anyone’s dream scenario. Which explains the explosive growth of the AI notetakers in the past years.

For instance, suppose an executive team is reviewing quarterly performance.

Instead of assigning someone to jot down key takeaways, they use AI for meeting notes to capture every discussion point. Smart summaries condense lengthy meetings into clear recaps, while searchable transcripts help pinpoint specific discussions within seconds.

The only issue? Most people use external notetakers, which means more integrations to worry about. Not with , though! The AI Notetaker ensures no critical insight is lost, transforming conversations into structured summaries and actionable tasks without manual note-taking.

Make asynchronous communication more seamless

When teams work across time zones or packed schedules, the real challenge isn’t having conversations.

Your hardest task is making sure those conversations transfer quickly to the people who weren’t in the room. AI makes that handoff effortless by turning live discussions into searchable, shareable insights that can be consumed anytime.

Instead of repeating details or rehashing decisions, AI can instantly capture what was said, highlight the key takeaways, and surface the next steps. That means updates move at the speed of work, not the speed of calendars.

With Clips, this all happens automatically. Record once, and AI transcribes, summarizes, and can even create tasks you can drop straight into Docs, Tasks, or Chat. Plus, you can drop Clips directly into Docs and Chat to keep discussions contextualized.

Make your work make sense

It’s not the lack of information that slows teams down.

Most of us are dealing with the fact that it’s scattered everywhere.

Meeting notes live in one place, progress updates hide in dashboards, and critical decisions are buried in Slack threads.

The real win of AI? It stitches those fragments together so the bigger picture is clear.

Instead of wasting energy chasing context, AI can pull the signal from all the noise—flagging the action item from last week’s call, tying it to today’s dashboard update, and linking the follow-up in chat. Suddenly, nothing feels isolated or lost.

Brain does exactly this. As contextual AI, it connects tasks, Docs, Dashboards, and conversations into a single thread of meaning—so work isn’t just documented, it’s understood.

Bonus: Catch up on endless chat threads

Chat never stops—Slack, email, DMs—it all piles up faster than anyone can scroll. The real problem isn’t missing a message, it’s losing the thread of what actually matters. AI fixes that by cutting through the noise, giving you the gist without the grind.

Instead of reading hundreds of replies, you get a clean summary—and in Chat, you can go one step further. Turn any conversation into a task, keep context attached, and let Autopilot Agents triage questions or send updates while you focus on the work itself.

Catching up stops feeling like homework. You get the decisions, the asks, and the next moves—without ever wading through the chatter.

Common Challenges in Video Calls and How AI Solves Them

Async video communication has its fair share of challenges—poor audio, laggy connections, and missed details.

Luckily, AI has solutions for these common problems, making your virtual meetings run smoother and more efficiently.

Let’s look at some common problems you might face and solutions to help you. ⚒️

➡️ Audio clarity issues: Poor audio quality due to background noise or echo can make conversations frustrating. AI-powered noise cancellation filters out disruptive sounds—like keyboard clatter, traffic, or barking dogs—ensuring that every participant’s voice is clear and easy to understand

➡️ Video quality and lighting concerns: Low resolution, inadequate lighting, or cluttered backgrounds can distract from the message. AI tools automatically adjust brightness, enhance resolution, and apply background blurring or virtual backgrounds, providing a polished and professional look regardless of your physical environment

➡️ Miscommunication and information overload: Keeping track of key points and decisions is challenging in lengthy calls. AI meeting transcription tools convert smart chapters to text in real time, while summarization features highlight important takeaways, making follow-ups and task assignments straightforward

➡️ Engagement and attention lapses: It can be difficult to gauge whether remote meeting participants are engaged. AI analytics can help you conduct sentiment analysis and interaction levels

➡️ Language barriers: Global teams often face communication hurdles due to diverse languages. AI translation tools offer live subtitles and automated translations, ensuring everyone understands the discussion regardless of their native language

➡️ Connectivity and bandwidth fluctuations: Unstable connections can result in lag, buffering, or dropped calls. AI algorithms dynamically adjust video quality based on network performance, maintaining a smooth and uninterrupted meeting experience for all participants

Make The Right (Video) Call With

AI elevates your experience in most things. The same goes for video calls, ensuring productive and organized meetings.

While video conferencing software such as Microsoft Teams and Zoom offer transcription, noise cancellation, and meeting management, streamlines everything in one place with advanced features.

SyncUps simplify scheduling and managing talking points, while Clips allow teams to record and share key conversations. Brain goes a step further, transcribing meeting recordings, summarizing the video feed, and turning action points into actionable tasks.

So, why wait? Sign up to for free today! ✅

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