The Department for Work and Pensions (DWP) has a new online service which will only accept a “limited number of applications each week”.
A new online service will be launched to help state pensioners claim Attendance Allowance. The Department for Work and Pensions (DWP) has a new online service which will only accept a “limited number of applications each week”.
There are still traditional ways of applying, too. If you’re using a mobile phone or tablet then you cannot complete the form using a mobile phone or tablet. You have to either use a desktop or laptop computer or print the form and complete it by hand.
If you’re using a desktop or laptop computer use a PDF reader to open and fill in this form. You can download a free PDF reader online. The DWP advises: “If you are using screen reader software to access the form, we recommend that you review all of the notes and the questions on the form before you complete it.
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“As you complete the form, you will be guided through the questions based on the responses you provide. Do not use your computer’s browser or, if you are an Apple Macintosh user, the Preview application.
“You can save data typed into this form if you use a PDF reader. This means that you do not have to fill in the form in one session. There are reliability issues with some assistive software, which may mean the form will not save properly.”
This form will only save if it is both saved onto your computer AND opened in a recent version of PDF reader. The form will not save in versions of Acrobat Reader older than version XI OR some other PDF readers, for example Preview on a Mac or Foxit on a PC.
For help and advice on the information you need to put on the form or about the benefit you want to claim, contact the Attendance Allowance helpline. Contact the DWP Online Helpdesk, if you are having technical difficulties with downloading the form.
Commenting on the online application process, a DWP spokesperson recently said: “We are temporarily testing a new online service to make claiming Attendance Allowance easier and to improve accessibility.
“While the online service is not yet widely available, no-one will miss out on the benefit as claimants can still apply in the usual way by post.”
