For months, many of us assumed that Chatgpt had become the perfect tool for the office work and also to program. Openai has published its first detailed study about what users really do and who they are, and the portrait breaks that intuition: most conversations do not work. Personal use dominates and grows.
The data reflect a notable change in the type of use of ChatgPPT: in June 2025, 73% of the conversations were not work, when in June 2024 the percentages were almost tied. And there are other interesting data: the public is mostly young, with about half of the messages sent by people between 18 and 25 years old. To this is added a turn in the gender profile: the first records showed predominance of male names, but in 2025 52% corresponds to female names.
More than work: chatgpt shows your most personal face
The company classified more than one million conversations in seven major categories. The most common, “practical orientation”, supposes 28.3% of all interactions and includes help requests for daily tasks, academic consultations or training tips. The study also draws a curious panorama: it points out that adoption grows faster in less rich countries, although it does not list uses by country.
The second major block are requests related to writing, which highlight the edition or criticism of texts and personal communication. The programming also appears, which concentrates only 4.2% of the analyzed chats. A trend that gains strength is the search for information. Openai states that these types of consultations have become a nearby substitute for web search engines. Between May and June 2024, it grew constantly, until it was placed as the second most common use.
In this section, questions about products also appear, which suppose 2.1% of the consultations within that category. These data plan questions about the future of searches and how the company led by Sam Altman is challenging Google. Another relevant block is that of personal advice and intimate conversations. The report indicates that 1.9% of the interactions are related to reflections and relationships, And 0.4% are role -playing games, including the use of chatgpt as virtual “companion”. Although the study insists that they are small figures, the issue is in the spotlight in several countries due to the impact of this technology on the mental health of some people.
reflections and relationships,
The study has 62 pages and covers the period from May 2024 to June 2025, with data from 1.5 million users and a sample of 1.1 million conversations. If the question is how Openai has achieved to obtain this information, the company says it has used its own models to analyze the messages, preventing human researchers from reading individual conversations. Demographic information comes from the data that users provide when registering.
Images | Solen Feyissa | Levart_photographer
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