Quick Comparison: Zoho Workplace vs Google Workspace
Key Takeaways: Zoho Workplace vs Google Workspace
The main differences between Google Workspace and Zoho Workplace are their popularity, scalability, number of integrations and storage allocations.
Google Workspace is the better tool for larger organizations, as it offers more flexible scalability and high feature use limits.
Zoho Workplace is better than Google Workspace for small and medium-sized teams on a budget.
Facts & Expert Analysis About Google Workspace & Zoho Workplace
Global coverage: Google has more data centers distributed around the world than Zoho. Therefore, Google Workspace offers lower latency and wider availability for global teams, and it is more reliable.
Scalability: Google has larger data centers than Zoho, which means Google Workspace is built on a bigger pool of computing resources. For this reason, Google Workspace is more scalable than Zoho Workplace and can handle larger volumes of users.
Ease of use and familiarity: Many people use Google services like Gmail, Google Docs and Google Drive individually. Their familiarity with these individual services makes using Google Workspace easier since the suite has exactly the same services.
Both Google Workspace and Zoho Workplace are productivity suites with similar features, offering word-processing software, email, cloud storage, password management and communication tools.
However, Zoho Workplace and Google Workspace differ in key areas like global coverage, ease of use and integrations. These differences make them better suited for different types of users and workloads. Read on as we pit Zoho Workplace vs Google Workspace, discussing their key features, pricing, pros and cons.
Cloudwards’ Choice: Google Workspace Is the Winner
Cloudwards’ Choice: Google Workspace Is the Winner
Adeyomola Kazeem is a Cloudwards expert in cloud computing and productivity suites.
Overall, I prefer Google Workspace because it’s more scalable and has wider global coverage. With Google Workspace, I also experience lower latency because of Google’s vast global network of data centers. Additionally, usability is more intuitive because more people are familiar with the service — including me, as I already use the Google ecosystem.
However, if I have a tight budget and am running a team that is not very large or geographically spread out, I’d choose Zoho Workplace.
Which Is Better: Zoho Workplace vs Google Workspace (Formerly G Suite)?
The better option between Zoho Workplace and Google Workspace comes down to personal choice and circumstances.
International teams and large organizations will have a better experience on Google Workspace because it offers lower latency and a wider global reach. You can learn more about it in our Google Workspace review.
On the other hand, if you’re a small or medium-sized organization on a budget or if you’re already using other Zoho apps, Zoho Workplace is better. You can learn more in our Zoho Workplace review.
Who Is Google Workspace For?
Large enterprises: Google Workspace offers advanced features, especially security, that are suitable for large organizations. It is also built on a data center network big enough to handle the demands of large enterprises.
Organizations with extensive AI needs: You can get a broad list of AI services on Google Workspace, whether through an add-on or as part of the core services.
Organizations using multiple third-party services: If you use many third-party services, you’re highly likely to find an integration for them on Google Workspace, thanks to Workspace’s vast integrations catalog.
Who Is Zoho Workplace For?
Budget-conscious businesses: Zoho Workplace offers scalable plans at affordable rates, making it a great choice for growing businesses. It also has a user-friendly interface, making for easier adoption.
Organizations that need enhanced privacy: Zoho Workplace generally offers more privacy than Google Workspace, including a no-advertising policy and less data collection. It’s a better fit for privacy-conscious users and organizations.
Organizations that need an intranet: With Zoho Workplace, you get Zoho Connect — an intranet primarily used for internal communication. However, beyond that, Zoho Connect offers features like file sharing, feedback system, employee directory and knowledge base.
Our Detailed Comparison Methodology
While comparing Zoho Workplace vs Google Workspace, we focused on comparing direct app equivalents in each suite, particularly core tools like email, cloud storage and document editing. We also took it a step further by conducting a general assessment of their pricing, feature set, security, privacy and integrations.
Zoho Workplace vs Google Workspace: Comparison at a Glance
Features
$1 / month(All Plans) 30-daysmoney-back guarantee
30GB – 5TB$7 / month(All Plans)
Review
Review
Sync
Sync Folder
Block-Level Sync
Selective Sync
Bandwidth management
Sync Any Folder
File Sharing
File Link Sharing
Link Passwords
Link Expiry Dates
Folder Sharing
Folder Permissions
Link Download Limits
Upload Links
Productivity
File Previews
Edit Files
In-App Collaboration
Office Online
Google Docs
Notes App
Media Playback
Mobile Apps
Deleted File Retention
Versioning
WebDAV
Security
At-Rest Encryption
In-Transit Encryption
Encryption Protocol
AES256
AES 256-bit
Client-Side Encryption
Two-Factor Authentication
Server Location
EU
US
Support
24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum
Knowledgebase
Misc
Free Plan
Google Workspace Key Features:
Gmail: Gmail is arguably the biggest email service provider in the world and the most popular Google Workspace service. It is free for individuals, but businesses choose from four paid plans and enjoy features like domain name customization and enhanced spam filtering.
Google Docs, Sheets and Slides: These productivity tools are for creating and editing documents, spreadsheets and slideshows. They support simultaneous file access, allowing for real-time collaboration. Individual plans are free, while the Business Standard plan and above are paid and come with features like e-signature and custom branding.
Google Drive: Google Drive offers 15GB of storage for free — you’ll need a paid plan for more. Storage allocation on paid plans is pooled, from 30GB to 5TB per user; only the Enterprise plan offers more than 5TB.
Google Meet: This service is designed for online meetings and working in tandem with other Google services for streamlined scheduling and notifications. It’s free for anyone with a Google account. Paid plans (except Starter) allow up to 150 participants and include moderation controls, breakout rooms and noise cancellation.
Google Calendar: Google Calendar offers features like shared calendars on both free and paid plans. However, you can use appointment-booking pages and room-booking features only on the Standard, Plus and Enterprise plans.
Zoho Workplace Key Features:
Zoho WorkDrive: Zoho WorkDrive cloud storage offers granular access control and sub-folder-level sharing, and it supports more than 200 file types.
Zoho Vault: Although it is primarily a password management service, Zoho Vault can also be used for multi-factor authentication, password generation, IP restriction, single sign-on and identity management.
Zoho Calendar: Like Google Calendar, Zoho Calendar offers resource booking, appointment scheduling and shared calendars.
Zoho Mail: With Zoho Mail’s paid plans, you get features like custom domain names, TLS encryption and PGP encryption. That said, features like S/MIME encryption, mail retention and white labeling are available only on Mail Premium and Professional plans.
Zoho Meeting: Zoho Meeting is a video-conferencing service and functions as a direct equivalent to Google Meet. However, it’s available only on the Standard and Professional plans.
Features:
Mail
Gmail
Zoho Mail
Cloud Storage
Drive
WorkDrive
Document Editor
Docs
Writer
Spreadsheets
Sheets
Sheet
Slideshow
Slides
Show
Calendar
Calendar
Calendar
Checklists
Tasks
ToDo
Note app
Keep
Notes
Messaging app
Chat
Zoho Cliq
Video meeting app
Meet
Meeting
Intranet
Connect
Password Manager
Password Manager
Vault
Identity Access Management
Identity Access Management
Directory
Site Publishing Tool
Sites
AI Tool
Gemini
Zia
AI Video Tool
Vids
AI research assistant
Notebook LM
No-Code Platform
AppSheet
Zoho Workplace vs Google Workspace Pros & Cons
Pros:
Lower prices
Deeply integrated ecosystem
Comprehensive suite of services
Cons:
Can be buggy
Mixed support quality
Limited third-party integrations
Pros:
Highly scalable
More features & larger limits
Many third-party integrations
Cons:
Limited offline features
Relatively more expensive
Zoho Workplace vs Google Workspace: Similarities
Both Zoho Workplace and Google Workspace offer many similar services, including cloud storage, mail, a calendar and video conferencing. They also have comparable security features and allow real-time collaboration.
Core Features
Zoho Workplace offers services like Meeting, WorkDrive, Mail, Calendar, Writer, Sheet and Show. On Google Workspace, you get similar services in the form of Meet, Drive, Gmail, Calendar, Docs, Sheets and Slides, respectively.
In addition to having comparable services, both products are cloud-based, making them suitable for remote access and real-time collaboration.
As cloud-based services, both Zoho Workplace and Google Workspace are primarily internet-dependent. However, they do allow offline access on services like document editors, mail and the calendar. That said, offline access typically comes with limited functionality on both suites.
Security
Both Zoho Workplace and Google Workspace support multi-factor authentication with options like SMS, push notifications, physical security keys and authenticator apps. They both provide data encryption at rest and in transit using AES-256 encryption and offer client-side encryption, but they use server-side encryption by default.
Zoho OneAuth can be used within and outside the Zoho ecosystem.
With the availability of role-based access controls on both platforms comes a superb admin console. These features give admins full visibility into user activity and allow precise control over permissions and security settings.
Google Workspace vs Zoho Workplace: Differences
Zoho Workplace differs from Google Workspace in terms of the quality of customer support, the availability of third-party integrations and user privacy. In addition, storage sizes and feature limits vary across both platforms.
Pricing
Google Workspace and Zoho Workplace use a similar pricing model; you pay a monthly or annual subscription per user. Annual subscriptions offer lower unit rates than monthly subscriptions.
That said, Zoho Workplace is a much more affordable option; its plans are at least three times cheaper than similar plans on Google Workspace.
Google Workspace has four plans, all billed monthly but with cheaper rates when you commit to an annual contract. Zoho Workplace has five plans, including two plans billed annually (Mail Lite and Mail Premium). The other plans have both monthly and annual billing options, with annual billing offering lower overall rates.
Mail Lite
Zoho Mail (5-10GB per user), Zoho Cliq, Zoho Calendar, Zoho ToDo, Zoho Notes & Zoho Directory
Mail Premium
Mail 50GB per user, Zoho eProtect, mobile access management, email retention and discovery & S-MIME
Standard
Mail 30GB per user Zoho WorkDrive (10GB+ per user), Zoho Office Suite, Zoho Meeting & Zoho Vault
More plans
Professional
Mail (100GB per user), Drive (100GB+ per user), Zoho Connect, Zoho eProtect, mobile access management, email retention & discovery, S-MIME, intranet & employee management
Enterprise
Custom storage limits. Everything in Professional plus Microsoft Active Directory cloud sync, Virtual Private Cloud & pooled storage for mail
Business Starter
per user / month, 1 year commitment
30GB
Business Standard
per user / month, 1 year commitment
2TB
More plans
Google Workspace for Nonprofits
*100TB shared across all users
100TB
Business Plus
per user / month, 1 year commitment
5TB
Both services also offer a free plan: Essentials on Google Workspace and Forever Free Plan on Zoho Workplace. With Essentials, you get Meet, Chat, Docs, Sheets, Slides, 15GB of Drive storage and can add up to 100 team members. Zoho Workplace’s free plan is more limited, allowing you to add up to five members with web-only access, 5GB of mail storage and one free domain.
Integrations
Google Workspace has thousands of apps that integrate with the tool via Marketplace. Meanwhile, Zoho Workplace integrates with 19 other Zoho apps, as well as 15 other apps like Zoom and Zapier, plus integrations with five more apps via Zapier.
Some integrations are common to both platforms, including Google Analytics, Zoho Analytics, Trello, Asana, Docusign and Zendesk. Both productivity suites also integrate with each other’s apps. However, there’s simply no comparison between Google and Zoho in the number of apps and the opportunities that come with it.
Google Workspace Marketplace makes it easy to find specific integrations.
Storage
Google Drive and Zoho WorkDrive have similar user interfaces (especially the left-side menus), file-sharing options and file privacy controls. However, Google Drive offers more storage than Zoho WorkDrive on equivalent plans and is available on all Workspace plans.
Zoho WorkDrive, on the other hand, is available only on the Standard, Professional and Enterprise plans.
Google Drive allows you to mark files and folders as spam.
With both Zoho WorkDrive and Google Drive, you get file versioning and access to activity logs, allowing you to track changes made to files and see who made those changes.
However, WorkDrive offers unlimited version history, while Drive limits you to 100 revisions. The limit on Google Drive revisions applies only to versions not marked for retention. Revisions not marked for retention are deleted after 30 days.
Privacy
Google Workspace mentions only using user data to provide service and has no ads within its suite. However, Google’s general model involves selling anonymized data to advertisers for ads personalization and this raises privacy concerns about its services, including Workspace.
Unlike Google Workspace, Zoho Workplace has no ads and doesn’t monetize user data, so it offers stronger protection. Besides, Zoho’s privacy policy has fewer intricacies than Google’s, making it more transparent.
AI Tools
Google Workspace offers a broader range of AI services than Zoho Workplace. Its collection of AI tools includes Gemini, Vids and Notebook LM, while Zoho Workplace only has Zia.
Zia and Gemini perform similar roles in their respective suites. They function as productivity assistants helping with things like content generation, research and analysis and summarization. That said, Zoho Workplace doesn’t have AI tools equivalent to Vids and Notebook LM.
Customer Support
Zoho Workplace’s customer support is generally more responsive than Google Workspace’s. In most cases, you’ll get a response from Zoho support in less than 12 hours, but there are outliers.
With Google Workspace, responses are typically delayed and live support options aren’t easily visible. In fact, some users assume there’s no live support because the options are not easy to find. Only the AI chat bot is readily available.
When it comes to quality, you’re as likely to get excellent support as you are to get poor support on Zoho Workplace. Although Google Workspace’s support is generally considered unhelpful across social media spaces, experiences with its phone support are typically positive.
The Verdict: Why We Think Google Workspace Wins Overall
Google Workspace wins overalls because it is more scalable, has extensive global coverage and supports more third-party integrations. Plus, more people are familiar with Google Workspace apps, so you can likely count on your team members getting the hang of it quickly.
Nonetheless, Zoho Workplace is a better choice if you have a small to medium-sized team and are running on a tight budget. Plus, if you are considering or are already using Zoho tools like CRM and Desk, they’ll integrate better with Zoho Workplace.
Zoho Workplace & Google Workspace Alternatives
Besides Zoho Workplace and Google Workspace, Microsoft 365 and LibreOffice are some of the best business productivity suites out there.
Microsoft 365 — Best Suite for Enterprises
Microsoft 365 is often considered the standard for productivity suites due to its market dominance. Its cloud storage service, OneDrive, is one of the best. It has a feature-rich set of apps for desktop, mobile and web; vast integrations; and advanced security. Microsoft 365 also offers services like ClipChamp and Mesh, which Zoho Workplace lacks. Learn more in our Google Suite vs Microsoft 365 comparison.
LibreOffice — Best Free Office Suite
LibreOffice is a free office suite with full offline functionality. It offers tools such as Writer for word processing, Base for databases and Impress for presentations. However, it doesn’t have as many features as Microsoft 365, Google Workspace and Zoho Workplace.
FAQ: Zoho Workplace and Google Workspace
No, overall Google Workspace is better than Zoho Workplace due to its many integrations, collaboration tools and scalability. However, if you’re on a budget or are already invested in the Zoho ecosystem, Zoho Workplace is a better fit.
Yes, Zoho integrates with Google Workspace. It has integrations for Google Workspace as a whole as well as individual services like Gmail and Google Drive.
Yes, Zoho Workplace can replace Office 365 since they share similar capabilities. However, Office 365 is more scalable and offers more services, features and integrations.
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