Scores of popular online platforms experienced problems Monday as Amazon Web Services (AWS) grappled with an outage.
Amazon’s cloud computing arm, which is a leading provider of cloud infrastructure services, first reported issues around 3 a.m. EDT in the “US-East-1″ region located in Northern Virginia.
It identified a problem with its DynamoDB database and began applying fixes to resolve the issue. The company said around 6:30 a.m. it had been “fully mitigated” and most services were up and working again.
However, a second wave of outages appeared late Monday morning. AWS linked the connectivity problems to an issue with its Elastic Compute Cloud (EC2), which allows users to virtually access computing power.
It began applying fixes early Monday afternoon and said around 4 p.m. the company was seeing improvements across all of its services.
Here’s what has reported issues amid the AWS outage:
Coinbase
The crypto exchange Coinbase acknowledged in a post on X around 3:45 a.m. that many users were unable to access its services due to the AWS outage but emphasized that “all funds are safe.”
After initially seeing signs of recovery, the company said late Monday morning it was “experiencing scaling issues” from the outage. It later noted issues with its support channels, chats and calls and core functions, such as trading and transfers.
Peloton
Peloton said early Monday morning it was “seeing recovery from the AWS outage and are actively monitoring all platforms and services.” However, the exercise company later noted “another spike in errors across several Peloton services.”
Signal
Meredith Whittaker, president of Signal, said on X around 4 a.m. the company was aware the encrypted messaging app was “down for some people” in what appeared to “be related to a major AWS outage.”
Fortnite
Shortly before 4 a.m., Fortnite wrote on X that “an outage affecting several services on the internet is also impacting Fortnite log-ins.” By around 8:30 a.m., the popular gaming platform said the “service provider outage is resolved and Fortnite is back online!”
However, it later noted “players in the Asia server region are experiencing log-in and matchmaking errors, which we’re working to resolve now.”
Lyft
Lyft said Monday afternoon in a post on X that an “outage affecting several digital services has also been intermittently impacting Lyft today,” adding that the ride-hailing service was “working to remedy the issue as soon as possible.”
The Associated Press
The AP, whose news wire is used by nearly 4,000 media organizations, noted in its news coverage that the organization runs on AWS and has been affected by the outage.
In a message to customers, the AP said early Monday it was “continuing to experience a service disruption” and enabled its backup site for media outlets to access breaking news content in the interim.
Roblox
Roblox notified the public at 3:23 a.m. EDT of a “widespread outage due to AWS outage.”
The company said the outage affected the mobile app, the website, the Xbox app, and a wide spectrum of other features. Two hours later, Roblox saw “full recovery across all services.”
At 10:33 a.m., Roblox reported its system was again affected by the outage. Seven minutes later, the company reported that “we are again recovered.”
Amazon
Amazon, which runs on AWS, issued a statement to its customers at the top of its homepage.
“We’re sorry if you’re currently experiencing issues using the Amazon site. We’re working to fix this as quickly as possible.”
Gov.uk
The United Kingdom’s government website was affected by the outage, as well. A spokesperson for the government told The Guardian on Monday it was working with Amazon to resolve the issue.
“We are aware of an incident affecting Amazon Web Services, and several online services which rely on their infrastructure. Through our established incident response arrangements, we are in contact with the company, who are working to restore services as quickly as possible,” the spokesperson said.
