This $20K Robot Can Do Your Chores, But Has A Big Potential Privacy Trade-Off

This $20K Robot Can Do Your Chores, But Has a Big Potential Privacy Trade-Off

Last updated: 2025/11/01 at 4:32 PM

News Room Published 1 November 2025

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A Palo Alto company is taking preorders for a $20,000 humanoid home robot, but it might be a tad invasive for some people.

1X Technologies says Neo is the “world’s first consumer-ready humanoid robot designed to transform life at home.” The company published a 10-minute video about its 66-pound robot, which is designed to run for up to 4 hours on a single charge. It stands at 5 feet, 6 inches, can carry up to 55 pounds, and contains cameras that let you remotely view what it sees.

(Credit: 1X Technologies )

The machine can be controlled via a mobile app or through voice commands. This includes being programmed to handle a variety of chores, such as watering the plants, unloading the dishwasher, or tidying up the house.

However, it appears that the robot’s AI intelligence still requires improvement. For more complicated tasks the machine hasn’t been trained in, 1X built an “expert mode” for Neo that involves a company employee “supervising” the session while the robot works.

This means a 1X employee in the US will be able to see inside your home to control the robot in expert mode, which occurs through a VR headset, The Wall Street Journal reports. The obvious trade-off is privacy. But CEO Bernt Børnich says, “If you buy this product, it is because you’re OK with that social contract. If we don’t have your data, we can’t make the product better.”

In an FAQ, 1X also noted that “owners have to actively schedule a time for an Expert to support with their chores and accept them into their robot using voice or mobile.”

The robot’s “emotive ear rings” will also change color while a 1X Expert Operator is active. “Owners have full control over each session,” the company adds.

Neo Robot

(Credit: 1X)

Still, paying a human housekeeper might be cheaper, more effective, and less invasive. The Journal reports that Neo sometimes falls over, making it a potential danger to children or pets. In a demo at the company’s headquarters, the Journal also “didn’t see Neo do anything autonomously, although the company did share a video of Neo opening a door on its own.”

1X Technologies is also offering the bot at $499 per month as a subscription. The company expects to kick off US deliveries sometime next year before expanding to other markets in 2027.