A MAJOR streaming service is set to vanish from millions of TVs ahead of Christmas.
Subscribers have been told the popular service will no longer be available on certain devices from next month.
In an email to users, Disney+ said it will stop working on some older streaming players from December 1.
The email stated: “Thank you for being part of the Disney+ community.
“We’re so glad you’ve enjoyed everything we have to offer, from blockbuster movies, to brand-new series and exclusive originals.
“Because some devices, especially older smart TVs or streaming devices, may lack the technical capability to run the latest Disney+ app or meet the necessary performance standards for streaming, it’s necessary for us to withdraw support for older devices.
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“Starting December 1, 2025, the Disney+ app will no longer be supported on select older Apple devices and this change may affect the devices you currently use to stream Disney+.”
Some of biggest shows on Disney+ include The Bear, Andor and The Secret Lives of Mormon Wives.
However, the message has sparked confusion among Disney+ subscribers as the email did not specify which Apple devices would be affected.
Adding to the confusion, the message also did not provide further details of why particular devices would not be compatible with the app.
One confused subscriber posted the email to Reddit and received dozens of messages from similarly bewildered members.
The user wrote: “Haven’t been able to find a list of devices that would be considered “obsolete” as of yet …
“I never really saw a need to update to newer Apple TV’s as they work fine for what little TV we do watch on them.
“Has anyone else gotten this yet? If so what devices are you logged in on that could be considered older?”
One person replied: “How hard is it for them to put version info in this email???
“I got this email this morning & am now trawling around for info.”
A second person posted: “Great reason to cancel.”
Another wrote: “If you have an Apple TV, use device mirroring.”
“Device mirroring” is where users link another Apple device – such as an iPhone or iPad – to their TV via a lightning cable allowing them to stream their favourite programmes that way.
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The Sun has approached Disney+ for comment.
SWITCH TO FREE STREAMING
By Jamie Harris, Assistant Technology and Science Editor
If you’re tired of paying out on several streaming services then there are a growing number of free alternatives around.
While many of these alternatives have been filled with obscure content, more big names like Sky have got on board in recent years offering some quality stuff, which is largely archive but still entertaining.
As well as UKTV, Sony and 5 are among the other players getting involved.
If you haven’t already, give Pluto TV a go, it’s available on pretty much all devices including Fire TV Sticks.
On there you’ll find channels from MTV, with Catfish and Geordie Shore.
Some of the classics are real gems too – I found myself watching long-forgotten episodes of Sabrina the Teenage Witch the other day.
