Artificial intelligence is already integrated into the workplace and is changing the way millions of Americans do their jobs.
A new report from Microsoft shows that 75 percent of employees are now using AI in some way. From health diagnostics to writing assistance and customer service automation, AI is becoming a standard part of many industries. Researchers say that shift brings opportunity and disruption as some positions become obsolete.
Here’s a look at what the data shows and how employees can prepare.
Most employees already use AI
The Microsoft The Work Trend Index shows that three in four employees are currently using AI. That includes chatbots, analytics tools and software that supports design or content creation.
“We think AI is here to stay and will change the way we do business,” said Ivan Garibay, professor of industrial engineering at the University of Central Florida.
Top five jobs most affected by AI
A second study from Microsoft researchers identified 40 professions most likely to be affected by artificial intelligence. The five riskiest jobs are:
- Interpreters and translators
- Historians
- Customer service representatives
- Representatives
- Writers
Garibay said that doesn’t mean every job on the list will disappear, but that big changes are coming.
“Some jobs will no longer exist in the new AI world,” Garibay said. “But a lot of different jobs will be created. So our challenge is to be future-proof by having skills such as critical thinking and knowing how to work with the AI.”
Focus on human skills AI cannot copy
To stay competitive in the job market, experts are encouraging workers to strengthen skills that artificial intelligence cannot replicate. These include:
- Critical thinking
- Emotional intelligence
- creativity
- Curiosity and adaptability
Employees are also advised to gain hands-on experience with AI tools relevant to their specific field and to treat AI as an employee rather than a replacement.
Which jobs are likely to be safe from AI disruption
Some roles are much less likely to be affected by artificial intelligence. Skilled trades such as electricians, plumbers, carpenters, and mechanics are considered among the safest jobs in the AI era.
Medical and caring professions such as doctors, nurses, therapists and home care workers are also expected to remain essential, although they may need training in new technologies.
What this means for the future
Research shows that AI improves the performance of less educated employees. However, it can pose challenges for highly qualified professionals who rely too much on automation and lose their edge.
Experts emphasize the importance of staying informed, learning new tools, and building human-centric skills to thrive as AI continues to expand across industries.
