Microsoft has revealed at his event Ignite 2025 his intention to move towards a system focused above all on AIand in the creation and management of intelligent agents in all types of productivity applications, for which it has presented different tools and solutions. With them, it has shown that the company imagines a future in which companies and organizations become what they have called Frontier Firmsor Pioneer Companies, thanks to the use of new technologies.
Many of these tools focus on amplifying the capabilities of Microsoft 365 Copilot, and on AI agents. One of them from Work IQa layer of intelligence that allows Microsoft 365 Copilot and its agents to know how and with whom those who use 365 Copilot work, and what content they do so.
Work IQ is built on the data of each Microsoft 365 user, based on their history and inferences, and connects with corporate knowledge from emails, files, meetings and chats. In addition, it also takes into account preferences, habits, work patterns and relationships.
Microsoft Ignite: agentic news for Microsoft 365
Copilot will rely on this data to make connections, draw conclusions and predict the next step to take. This is possible thanks to its native integrations, not a set of third-party connectors. At Microsoft Ignite, the company has revealed that it developed various APIS that allow you to take advantage of the Work IQ experience to create agents adapted to user workflows, as well as the needs of the company at all times.
Next March it will arrive, in the testing phase, Copilot Chatdesigned for users who do not have a Microsoft 365 Copilot license, and which will be available in Outlook, Word, Excel and PowerPoint. In Outlook you will be “aware” of the content of a user’s entire inbox, as well as their calendar and meetings, instead of focusing on email threads. Users will be able to check their inbox and schedules, prepare for future meetings, and discover information and actions in their emails and calendar.
He Agent Mode in Word, Excel and PowerPoint It will also be available with standard access. Your users will be able to work iteratively with Copilot, while helping you orchestrate multi-step tasks to work with documents, spreadsheets, and presentations. Copilot Chat Agent Mode will use files and data from the web to help generate and refine content in your apps.
Microsoft 365 Copilot will have specific agents for its main programs. The Excel Agent, among other things, will be responsible for converting data into graphs, summaries and information extracts through integrated formulas and logic. The Word Agent organizes complex information to transform it into well-written documents, while the PowerPoint Agent develops presentations based on storytelling and a visual structure.
Foundry IQ y Fabric IQ
Other new features presented at Microsoft Ignite are Foundry IQ and Fabric IQ, which are responsible for making it easier for AI agents to “understand” what users are doing. They act as a link between raw data and business meaning, in addition to searching and detecting the most appropriate context for decision making.
Fabric IQ combines time-series, location-based analytical data with users’ operational systems. All in a common model in line with business value. This offers a connected, real-time view of the company. Thus, both people and AI can act immediately.
Users who create business intelligence reports with Power BI will have all the data modeling work done for those reports as an accelerator so that Fabric IQ can provide agents with the context that defines and specifies how the company works.
As to Foundry IQhas a knowledge system designed to connect AI agents with various data sources, including Microsoft 365 (Work IQ), Fabric IQ, custom applications and the web. The unified access point to them incorporates intelligence and addressing, which improves the quality of reasoning and the security of actions.
Microsoft Ignite desvela Agent Factory y Agent 365
Microsoft Agent Factoryalso unveiled during Microsoft Ignite, is a program that brings together the layers of agent intelligence to support organizations and make it easier for them to create agents. It offers a single consumption plan based on demand, and allows customers to have facilities for generating agents with Microsoft Foundry and Copilot Studio.
These new features will allow you to deploy agents in any tool, including Microsoft 365 Copilot, without having to have initial licenses or provisioning. Additionally, eligible organizations will also be able to access hands-on support from AI Forward Deployed Engineers, as well as customized role-based training programs. These programs are designed to improve the fluidity of the use of AI in all work teams.
But without a doubt, the main launch of Redmond at Microsoft Ignite 2025 has been Microsoft Agent 365which allows you to observe, manage and protect AI agents, regardless of whether they were created with Microsoft platforms, open source frameworks or third-party tools.
Agent 365 offers agents many of the same apps and protections as individuals. Of course, adapted to the specific needs of the agents, with the aim of saving time and effort for IT teams when integrating them into companies.
This includes security solutions such as Defender, Entra, Purview and Control Plane to protect and govern agents. Also productivity tools, such as Microsoft 365 applications, and Work IQ to improve efficiency, as well as the Microsoft 365 administration center to manage agents.
