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World of Software > Computing > Alibaba group restructures e-commerce operations · TechNode
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Alibaba group restructures e-commerce operations · TechNode

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Last updated: 2025/02/23 at 8:12 AM
News Room Published 23 February 2025
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Alibaba Group announced a major restructuring of its e-commerce business on Thursday, consolidating its domestic and international operations into a single e-commerce division. CEO Eddie Wu, in an internal memo, said the move aims to enhance the company’s ability to serve consumers worldwide and support small- and medium-sized enterprises in expanding across global markets, as reported in Chinese media outlet 36Kr. 

Why it matters: The restructuring signals Alibaba’s determination to enhance its global e-commerce footprint while maintaining dominance within China. By consolidating Taobao, Tmall, 1688, and AliExpress, the company seeks to streamline operations and compete better with international rivals. 

For the global e-commerce landscape, this move means intensified competition as Alibaba steps up its efforts to attract consumers and sellers worldwide. The company’s expansion has the potential to reshape market dynamics and put extra pressure on established players in key markets.

Details: The newly formed Alibaba E-Commerce Business Group will encompass platforms such as Taobao, Tmall, AliExpress, Alibaba.com, Lazada, Trendyol, 1688, and Idle Fish. Jiang Fan, currently CEO of Alibaba International Digital Commerce, has been named as the new CEO of the group and will report directly to Wu. According to an Alibaba representative, this restructure aligns with the company’s ongoing efforts to capitalize on cross-border e-commerce opportunities.

  • According to Alibaba’s recent quarterly financial report, the growth of cross-border trade, especially AliExpress’ Choice, has driven Alibaba’s international commerce business to deliver a 29% year-on-year revenue increase.
  • In July, Taobao launched the “Global Free Shipping Program for Apparel”, aimed at encouraging fashion merchants to expand internationally. It also invested RMB 1 billion ($13.7 million) to offer free shipping throughout Hong Kong on orders over a set value. In September, Taobao introduced an English version of its platform in Malaysia and Singapore.
  • As of Sept. 30, Alibaba expanded its Taobao Overseas platform to Japan, Cambodia, Thailand, Vietnam, and Australia, in addition to its existing presence in Hong Kong. During this year’s Double 11 shopping festival, Taobao reported 40% growth in Thailand, nearly 30% growth in Australia, and a 600% increase in free-shipping sales in Hong Kong.
  • Jiang Fan is one of Alibaba’s youngest senior executives and was previously the head of its International Digital Commerce division. He joined Alibaba’s partnership program in 2019 but was removed in 2020 following public controversy over an alleged affair. He has been leading the group’s overseas digital commerce operations since 2021.

Context:

The restructuring follows Eddie Wu’s appointment as Alibaba CEO in September 2023, when he outlined a strategy focused on “user-first” principles and AI-driven innovation. 

Despite its aggressive push, Alibaba faces stiff competition in the global e-commerce arena:

  • Temu, owned by PDD Holdings, has emerged as a formidable competitor. In August, Temu achieved nearly 700 million visits, surpassing eBay to become the world’s second most visited e-commerce platform after Amazon, according to SimilarWeb.
  • In the Southeast Asia market, Shopee, owned by Sea Group, remains a dominant player, reporting adjusted earnings of $34.4 million in the latest quarter.

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