ARBY’S has been accused of “greedflation” after an angry customer has spotted “substantially smaller” portions despite a price increase.
Customers have revealed how they felt misled after relying on the fast food chain’s “consistent sizes”.
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A woman from Queens claims the sandwich shop giant downsized its French fries and drinks without lowering the price.
The brand never alerted customers according to NYPost.
Now, a woman has begun a class action lawsuit which states that the reduction in size “may never be noticed” by fast food fans.
It continues: “[Arby’s purchasers] may be left only with a strange feeling, short of satiety, even though this was due to … downsizing.”
On behalf of Melissa Nelson, Ridgewood, lawyers have compared the nutritional information for the different portions of fries on offer at the chain.
By doing so, they discovered that the kids fries replaced the new small.
It seems that’s not all, as the old small has become the new medium and the old medium, the new large.
The accusations also suggest something similar has happened with the drinks and that this was done with “no correspondence, reduction in price or disclosure to its customers.”
Starting prices for the crinkle fries at Arby’s now cost $3.74, with the large on offer for $4.99.
It comes after The Post found all three sizes contained nearly the same amount of fries.
Some have taken to social media to post their experience at the fast food chain.
One user on X, formerly known as Twitter, wrote: “Last night had Arby‘s, 1st time in maybe a year. Ordered M size market fresh combo, 4pc mozzarella stix, M shake.
“$23.49 This same meal was under $15 last time I went. Worst thing was drink, shake, fries and stix sizes were ALL smaller, shrinkflation? Nice knowing ya.”
Someone else commented: “Shrinkflation discovered at Arby’s today. I don’t blame ‘em. But it sucks nonetheless.”
The Sun has approached Arby’s for comment.
