Press note. Appian has announced the launch of Connected Claims 2.0, a solution driven by the AI and designed to provide a Unified workflow in claims management. The announcement arrives at the time of Everest Group recognition to Appian as leader in accident management systems based on AI for property and accident insurance.
Promoted by rapid digital transformation, the global processing services of insurance claims is expected to reach a value of 638.3 billion dollars for 2032. Connected Claims 2.0 supports insurers during this growth with a unified workflow that accelerates processing, improves fraud detection, facilitates data management and improves customer satisfaction. Connected Claims 2.0 offers a fully integrated platform, driven by AI, with customizable workflows and a superior user experience that includes a single interface, data analysis through AI, access to real -time data and automated management of regulatory compliance.
Appian’s Connected Claims Solution offers a Accurate assistance based on all insurance liquidatorsfacilitating the management of demands in an environment of claims with large volume of data. With functions such as data classification, summary of documents, intelligent chat, and recommendations of better future actions, the AI optimizes the work and the quality of decision making. The next generation of the solution introduces the document center, which allows users to simply train models to extract data from unstructured documents. This translates into a faster admission, a more precise data collection and a fluid transfer for tasks such as fraud detection or automated triage.
Over time, users can achieve great precision and increase direct processing rates (STP), allowing experts to focus exclusively on the most complex cases. The result is a claim management more quickly and intelligently and with less manual work.
With the confidence of companies such as Aon, Canada Life, and Aviva, Appian has been recognized in the evaluation of Peak Matrix products from Everest Group as leader in accident management systems based on AI for property insurance and accidents (P&C). The evaluation considers various factors, including the vision and strategy of each supplier, the technological capacities, the flexibility of implementation, the models of commitment to the client, the assistance services and the general value provided. Appian’s recognition as a leader highlights his strength when integrating AI directly into the processes. This approach allows insurers to easily access power functions with only some clicks, when and where they need it.
«Connected Claims 2.0 launch intends Solve the urgent need for speed and profitable to allow the insurance industry to face complexity«in the second Jake Sloan, Global Vice President of Insurance. «Our solution is oriented to digital management and innovation in claims, aligning with the cloud modernization of the central administration systems to achieve early obtaining value. It is configurable, has an agile deployment and takes advantage of the most advanced and powerful AI in processes to accelerate cycles, combat fraud and customize customer experience. Connected Claims 2.0 Empuera to insurers to transform their operations, balancing efficiency and precision with superior customer satisfaction, truly leading evolution in accident management »explains the Executive.
