The consultant Capgemini has announced the purchase of The Business Process Management Specialist Company WNSfor which it will pay approximately 3.3 billion dollars, excluding its net financial debt. Both parties hope to close the transaction before the end of 2025.
WNS has a remarkable experience in business transformation. It is a partner of services that combine knowledge of the sector with experience in business, technology, analytical and AI processes to generate differential market value. It has digital transformation solutions deployed in clients from eight sectors, with highly automated platforms.
One of its main specialties are digital business process services, with an operational model that allows critical strategic interactions for the daily operations of customers, which has made you obtain long -term contracts with recurring income flows.
Through an expanded ecosystem of partners and a network of distribution centers, WNS has a wide portfolio of first level customers, among which are United Airlines, Aviva or McCain Foods. In his fiscal year 2025 he had an income of 1,266 million dollars with 18.7% of operational margin.
This purchase will contribute an impulse to Capgemini in the digital business process services sector, an area in which in 2024 Capgemini had revenues of 1.9 billion dollars. The mixture of the supply of services of WNS and Capgemini, which is complementary, as well as its customers, will immediately create cross -sale opportunities, and will lay the basis for the development of capacities to take advantage of the opportunities of the intelligent operations market.
In this sector, artificial intelligence, generative AI and agriculture play a very prominent role. The functions of intelligent operations allow addressing the objectives of efficiency, speed and agility of customers through process hyperautomatization, in addition to improving business results through the combination of AI data and digital services and services.
Both Capgemini and WNS already have experience in smart operations. Capgemini, through its transformation of end -to -end processes with consulting approach, as well as thanks to its advanced AI tools, to its technological batteries and its business process services platforms.
As for WNS, it has developed a package of solutions promoted by the specific ones for different sectors. These platforms recently received an impulse with the purchase of Kipi.AI, which led WNS to have a reinforcement of their abilities in data, analytics and IA.
Aiman Ezzat, CEO De Capgeministressed that «The acquisition of WNS by Capgemini will provide the group with the scale and experience in vertical sectors necessary to take advantage of the strategic opportunity that is rapidly emerging with the paradigm shift of traditional BPS to intelligent operations driven by agricultural AI. Together we will create a leader in smart operations, with a unique position to support organizations in their transformation of the business processes promoted by AI, combining the necessary critical capabilities, from consulting, technology and platforms to the deep experience in processes and in the sector ».
Ezzat has also highlighted that «This will respond to the needs of customers in terms of transformation of processes promoted by agricultural AI to offer efficiency and agility through hyperautomatization, while achieving higher business results. WNS contributes to the group its digital business, high growth, profitable and resilient business processes, which are the springboard towards intelligent operations, while increasing our exposure to the US market. The integration of our complementary offers and customers will open immediate opportunities for cross sales ».
As to Keshav R. Murugesh, Director ejectivo de wnshe pointed out that in the company they see that «The next transformation wave will be driven by intelligent and domain operations that will release strategic value for our clients. Organizations that have already been digitized now seek.
In addition, he commented that «By combining our deep experience in the sector and in the processes with the global scope of Capgemini, its leading capabilities in the generic and agency, its solid ecosystem of partners and its advanced technological platforms, we are creating a powerful proposal that accelerates the reinvention of the companies. The complementary portfolio of horizontal and specific solutions for each WNS sector will significantly improve the fast growth of Capgemini in the field of business services, which will allow late generation operations based on data in all sectors ».
