AI in customer service: The hype is followed by the test
Whether as an AI chatbot on the website or as an assistant to customer service representatives: AI in customer service…
AI carries out cyber attacks independently
The AI agent JadePuffer should be able to carry out the entire chain of attacks independently and even react to…
The digitalization of administration is not taking off
The differences in perception between the functionaries are striking. When it comes to federal fragmentation, agency management at 24 percent…
Where SLMs perform better than LLMs
SLMs – the advantages According to Randall, SLMs are primarily used to: economic benefits "For repetitive, high-volume tasks that are…
Microsoft relies on engineers instead of larger sales teams
“Our business is changing because the world around us is changing,” she writes. "Companies can't choose whether their industry changes.…
Podcast: Supply Chain in the Era of Unpredictability
Henning Dransfeld, Director Strategy Industry & Solutions at Infor, discusses in the podcast how supply chains should be designed to…
Startup Hope EU Inc. | Computer Week
With EU Inc., the EU Commission wants to make it easier for startups to enter the European internal market.PeopleImages –…
In the event of a cloud failure, every second company comes to a standstill
Without the cloud, less and less is possible in Germany. If it fails, things look bleak for most companies.JLStock –…
Cisco’s AI assistant: an all-rounder for everyday work
Follow the logic Other companies could adopt the logic of this approach, although they may not want to copy Cisco's…
Private AI is the smarter strategy
This is the trap that companies should avoid: No CIO wants to have to explain that the company has successfully…
