Private software company CDK Worldwide is reportedly hoping to get auto dealers back online with its dealer management system (DMS) by July 4, days after cyberattacks on the company left U.S. dealers in trouble.
What happened: All dealer connections are expected to be live on the DMS on Wednesday evening, June 3 or Thursday morning, June 4, The Verge reported, citing a CDK Global spokesperson. Lisa Finney.
The individuals behind the cyberattack are said to have ties to a group called BlackSuit.
“We are continuing our phased approach to the restoration process and are quickly bringing dealers live on the Dealer Management System (DMS),” said Finney.
According to the spokesperson, the company is working on a phased recovery of the system. Customer service has also been restored to continue helping customers.
In addition, the report states that CDK Global has already brought two small dealer groups and one large listed dealer group back live on its DMS.
CDK did not immediately respond to To gasoline‘s request for comment.
Why it matters: CDK Global was hit by two cyberattacks on June 19 and 20, forcing it to shut down its systems. This affected nearly 15,000 auto dealerships in the U.S. that rely on CDK Global’s software for a variety of operations, including managing deal records, scheduling services and storing critical customer data.
The outage even forced some dealers to switch to manual methods.
CDK Global was acquired by Brookfield Business Partners BBU in 2022 for more than 8 billion dollars.
Earlier in June, another automotive company reported, Advanced auto parts MONKEYannounced it was investigating a possible data breach related to Snowflake SNOW.
Disclaimer: This content is produced in part using AI tools and was reviewed and published by Benzinga’s editors.
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