Glean Technologies Inc. today introduced a new version of Glean Assistant that is better at automating multistep tasks and offers more customization options.
Palo Alto, California-based Glean received a $7.2 billion valuation in June. It offers three artificial intelligence services designed to make business users more productive. One of those services is Glean Assistant, which enables workers to search their companies’ internal systems and automate repetitive tasks.
The new Glean Assistant release that debuted today introduces several usability improvements. According to Glean, tasks that previously required multi-paragraph prompts can now be accomplished more quickly. Additionally, customers may specify what language model should be used to process their requests.
Glean Assistant can personalize its prompt responses more extensively than before. According to Glean, the underlying AI models align their output with each user’s writing style. Moreover, they can take into account how that writing style varies across different document types.
The assistant is powered by an AI system dubbed the Agentic Engine. Glean debuted a new version of the system, Agentic Engine 2, as part of today’s update.
The new version is better at performing multi-step tasks that require planning. It can collect data about a task’s requirements while carrying it out and update its initial plan if necessary. To speed up processing, Agentic Engine 2 relegates certain chores to AI agents that perform them in parallel instead of one after another.
“Agentic Engine 2 even automatically pulls from both your company and web data sources to deliver the best responses for your single query,” Glean Chief Executive Officer Arvind Jain wrote in a blog post. “Assistant is also capable of understanding and surfacing relevant images (charts, diagrams, screenshots) from your enterprise documents and data.”
The engine is integrated with another newly added component called the Enterprise Graph. The latter module collects information about each user’s work style, projects and the individual tasks involved in those projects. That information powers some of the new Glean Assistant release’s personalization features.
The upgrade to the service’s core AI components is rolling out alongside a number of other enhancements.
Glean revamped Glean Assistant’s agent builder, a tool that enables users to create custom AI agents. It’s now easier to customize the initial version of an AI agent that the tool generates. Workers can enter follow-up prompts to add or modify features.
Glean Assistant will also receive an MCP directory. It includes more than 20 connectors that enable the service to interact with information in Databricks, GitHub, productivity platforms such as Asana, and other third-party services. Jain wrote that “many more” integrations will roll out in the near future.
The new features will be available in not only Glean Assistant but also the company’s Chat API. It’s an application programming interface that enables developers to embed Glean’s automation features into their software.
Image: Glean
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