Humand secures $66M to scale AI-powered operating system for frontline workers – News

Humand Technologies Inc. today announced that it has raised $66 million in new funding to accelerate the expansion of its operating system for deskless workforces across the U.S. and 51 countries and to fund continued artificial intelligence development.

Founded in 2020, Humand offers a platform to support deskless workforces, which account for a large portion of global employment across industries such as manufacturing, retail, healthcare, construction and logistics.

Traditional enterprise systems have typically been optimized for employees working at desks with computer access, creating gaps in communication, human resources access and operational coordination for frontline staff. The company’s approach centers on a unified mobile application that serves as an operating layer connecting workers to core human resources, communications and operational systems, with AI embedded natively into the platform.

“Our goal is very simple: We want to become the default operating system for companies with deskless workers,” said co-founder and Chief Executive Nicolas Benenzon. “The majority of the global workforce has been overlooked by enterprise software for decades. We’re building the platform that finally gives them the same access, voice and digital power as corporate employees.”

The platform aggregates workforce data and workflows into a single mobile interface, including integrating with existing HR and enterprise systems. AI-driven functionality, including natural language interfaces, then allows workers to submit requests or retrieve information without navigating complex menus. For further assistance, AI agents are embedded across modules to automate routine interactions, surface relevant data and support real-time responses.

The system also acts as a system of record for people operations data while functioning as a system of action for task execution and communication. Capabilities of Humand’s platform include support for time-off requests, benefits access, performance feedback, internal communications, training delivery and document management. Workers can complete administrative processes, receive updates and interact with AI-powered assistants directly through their mobile devices.

The company offers more than 30 modules that cover HR management and internal communications that allow companies to consolidate processes that are often distributed across multiple tools. AI-driven workflows are used to reduce manual handling of employee inquiries and routine HR tasks.

Humand said it has found strong demand for its platform and is now used by more than 1.6 million workers across more than 1,500 organizations, including Siemens AG, Home Depot Inc., Deere & Co., MINISO Group Holding Ltd., Chili’s, Domino’s Pizza Inc. and OXXO.

The Series A funding round was led by Kaszek Ventures and Goodwater Capital. Also participating were Y Combinator, Newtopia VC and a number of prominent individual investors.

“Humand’s mobile-first AI agent platform serves as an intelligent, real-time layer between companies and their frontline teams,” said Eric Kim, co-founder and managing partner of Goodwater Capital. “By embedding AI agents across communication, HR, and operations, Humand transforms workplace software from static systems of record into dynamic systems of action.”

Photo: Humand