In the current context, hyperautomation and, in particular, Artificial Intelligence (AI), are gaining prominence as key tools to improve efficiency in business operations. But what does hyperautomation really mean and what role does artificial intelligence play? How can we take advantage of them in a business context?
Hyperautomation is defined as the integrated use of technologies with the objective of automating and optimizing end-to-end business processes. This goes beyond conventional automation: by combining multiple technological solutions, it allows automating processes from simple cases, based on rules (using traditional technologies such as RPA or BPM), to complex cases that require cognitive capacity and advanced analysis (using Generative AI, Computer Vision, NLP, or Deep Learning, among others).
Artificial Intelligence in the framework of hyperautomation
Artificial Intelligence, one of the most advanced technologies in hyperautomation, makes it easier for companies to transform large amounts of unstructured data into useful and structured information. At ABAST, we consider that AI is essential to automate beyond rule-based processes, achieving the automation of processes that require certain cognitive capabilities. For example, AI can process emails and draw conclusions that determine whether it is a complaint, notification, or another category of business, enabling new levels of automation.
Today, advances in AI and the user-friendly tools that incorporate it allow companies to automate a broader range of processes, increasing the potential return on investment, optimizing decision making and providing valuable information in real time.
From traditional approach to hyperautomation: the importance of the governance model
One of the most common challenges in automation initiatives is the lack of a well-defined governance model. Without clear objectives and a solid strategy, automation efforts can become dispersed, generating isolated improvements that, far from optimizing, introduce complexities and risks, and can, in some cases, lead to failure of the automation initiative itself. This lack of coordination can even lead to shadow IT, with isolated solutions that do not contribute to the strategic growth of the organization.
For an automation or hyperautomation initiative to be successful, it is essential to design and implement a tailored Governance Model (GMO), which coordinates the different automation initiatives, ensuring their alignment with the company’s particular strategic objectives. This MoG is positioned as a bridge between business strategy (business) and operations (automation), allowing each automated process to be aligned with the organization’s goals and contribute to operational excellence.
At ABAST, we have developed a methodology that guarantees that each automation implementation is supported by a robust model, customized for each client. That is, we focus on a top-down deployment (from business objectives to the automation of operations), whose differential value lies in the strategic vision and ensuring compliance with long-term business objectives.
ABAST and UiPath: a strategic approach to Digital Transformation
At ABAST, we rely on UiPath, a leading automation platform, which is distinguished by its multi-technological capabilities, such as RPA, NLP, Process Mining and Communications Mining (the latter being a very useful tool for analyzing large volumes of data in communications). UiPath stands out for its strategic and gradual approach to automation, from basic RPA projects with a low cost and fast ROI, to complex AI-based implementations, which provides flexibility and alignment with business objectives.
UiPath solutions allow ABAST to carry out efficient automation implementations, which generate a positive impact on our clients’ strategy. We combine UiPath’s advanced capabilities with our focus on governance and strategy to help businesses implement end-to-end digital transformation, taking full advantage of automation technologies.
With our experience in the sector and the alliance as a Focus Partner of UiPath, we accompany our clients throughout the process, providing strategic advice and a comprehensive vision of the automation project. With more than two decades of experience in automation and digital transformation projects, ABAST positions itself as the trusted technological partner for those looking for automation aligned with their business objectives and that guarantees maximum return on investment.
A track record of success in automation projects
ABAST has extensive experience in process automation projects, having worked with companies from different sectors and sizes to implement technological solutions that improve their operations. Our personalized approach focuses on understanding the particular needs of each client and developing solutions that not only improve operational efficiency, but also contribute to the strategic growth of each organization.
In collaboration with UiPath, we provide our clients with the most advanced tools and advise them to deploy the solutions that best fit their needs and objectives. It is not just about implementing technology, but about creating an ecosystem in which automation is an integral part of the business strategy and culture, differentiating ourselves as a strategic partner in the field of hyperautomation.
Hyperautomation and strategy: a differential value for the future
Hyperautomation is much more than a trend; In an environment where operational efficiency and agility are fundamental, it has become a necessity in an environment of accelerated progress. At ABAST, we understand that the true value of hyperautomation lies in its ability to transform business processes, creating a positive impact on organizational strategy. By integrating multiple technologies and managing each initiative under a strategic governance model, we help companies develop a solid digital environment prepared for current problems.
In short, at ABAST we position ourselves as the technological partner that not only implements automation solutions, but also accompanies our clients on their path towards digital transformation, ensuring that each project is designed to meet business objectives and generate sustainable value. long term.
Signed: Xavier Martorell, IT Consultant at ABAST