In the latest report, Verizon keeps its streak alive, earning the title of America’s Most Awarded Brand for Network Quality for the 35th time in a row in J.D. Power’s 2025 US Wireless Network Quality Study – Volume 2. That is not just a trophy wall – it is practically a museum exhibit at this point and Verizon is definitely not being subtle about it.
When you’re named the Most Awarded Brand for Network Quality, 35 Times in a Row by the gold standard for customer satisfaction and service quality ratings, it explains why more customers, businesses, sports leagues and everyone in between choose Verizon. This recognition just reinforces what we- and our customers- have always known: Verizon delivers unmatched quality, unwavering reliability and innovative connectivity that people count on whenever and wherever it matters most.
– Joe Russo, EVP & President, Global Network and Technology, Verizon, July 23, 2025
Verizon also boasts that it crushed the RootMetrics 1H 2025 study, earning top honors for Best 5G Network, Fastest 5G and Most Reliable 5G. Not only that – it won the Overall RootScore Award for best performance in 110 out of 125 cities tested, way ahead of both T-Mobile and AT&T.
But that doesn’t mean AT&T and T-Mobile are slacking. AT&T actually took home the national Overall RootScore Award for 1H 2025. The carrier also cleaned up at the state level, winning or sharing top honors in 35 states, just edging out Verizon‘s 32 and blowing past T-Mobile‘s 2.
AT&T also claimed the Reliability RootScore Award in 34 states, one more than Verizon and 33 more than T-Mobile. In total, AT&T walked away with 288 State RootScore Awards and upped its metro performance, too.
T-Mobile, meanwhile, kept its title as the speed king in cities. It remains the only carrier to hit median download speeds of 100 Mbps or more in all 125 tested markets. Even more impressive: it topped 200 Mbps in 123 of them and hit 500 Mbps in 23 cities. It also earned the top award for Highest 5G Availability – so if raw speed and reach are your priorities, this is it.
