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World of Software > Computing > KEENON Robotics drives intelligent transformation of service robot technology · TechNode
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KEENON Robotics drives intelligent transformation of service robot technology · TechNode

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Last updated: 2025/10/31 at 6:00 AM
News Room Published 31 October 2025
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Shanghai-based tech firm KEENON Robotics, established in 2010, has evolved over the past 15 years from an experimental research company into a professional enterprise focused on the development and application of service robots. During this period, KEENON Robotics has overcome several key challenges in robotics technology and applied its products across various industries, including dining, hospitality, healthcare, and manufacturing, gradually establishing itself as a major player in the service robotics sector.

Technological progress through human-centered design

KEENON Robotics’ progress in robotics technology stems from its long-standing commitment to the concept of “robots serving humans.” Since 2010, when most companies were still uncertain about the commercialization of robotics, KEENON began focusing on key challenges such as positioning accuracy, environmental perception, and motion control. By introducing SLAM (Simultaneous Localization and Mapping) technology, KEENON’s robots attained centimeter-level positioning accuracy in complex environments, improving their performance in real-world applications.

KEENON’s XMAN-F1 adapts to diverse service environments

In July, KEENON launched its latest bipedal humanoid robot, XMAN-F1, marking a shift from specialized robots to general-purpose service robots. Using its advanced VLA (Visual-Language-Action) large model, KOM2.0, the XMAN-F1 can autonomously adapt to various complex scenarios, for which it provides intelligent services to users.

The XMAN-F1 humanoid robot is equipped with 3D vision and voice recognition, allowing it to interpret complex instructions. In hotel scenarios, the robot can prepare a cup of tea at a specified temperature, select the tea type, adjust the water settings, and complete the brewing process without human assistance.

Its dual robotic arms, featuring 7-degree-of-freedom joints and force-feedback sensors, enable precise operations such as opening bottles or folding clothes. Factory tests show that a single arm can handle loads of up to 300 kilograms with a precision margin of less than 0.1 millimeters.

The robot is equipped with a reinforcement learning-based dynamic balance system, which allows it to navigate complex terrains and respond to unexpected collisions. In simulated home environments, it can step over obstacles up to five centimeters high while avoiding items such as pet toys. KEENON has begun pilot deployments of the XMAN-F1 with partners including Shangri-La Hotels and Walmart, targeting applications in hotel services and warehouse logistics.

Specialized robots for diverse environments

In addition to humanoid robots, KEENON offers specialized service robots, including the T Series Dining Robot 4.0, M Series Medical Robot Pro, and H Series Home Service Robot. Designed for dining, healthcare, and home environments, these robots provide tailored solutions. The T Series navigates narrow restaurant aisles, while the M Series integrates UV disinfection, medication delivery, and waste collection.

Hardware, algorithms, and data: a closed-loop ecosystem

KEENON Robotics’ technological innovations extend beyond hardware to include advancements in algorithms and data. Its self-developed KEENON chip boosts computing power while reducing energy consumption, enabling robots to operate efficiently for extended periods. The KOM2.0 large model, trained on massive amounts of scenario data, incorporates few-shot learning capabilities, allowing rapid adaptation to new work environments. In addition, KEENON has established a closed-loop ecosystem of hardware, algorithms, and data, ensuring continuous iteration and improvement of its robots.

KEENON’s self-developed KEENON Chip not only increases computing power but also reduces energy consumption, allowing robots to run efficiently over extended periods. Trained on vast amounts of scenario data, the KOM2.0 large model features few-shot learning, which allows it to adapt quickly to new work environments. KEENON has built a closed-loop ecosystem connecting hardware, software, and data that supports continuous iteration and improvement of its robots. 

Credit: KEENON Robotics

Global expansion and future prospects

KEENON Robotics has established marketing centers in more than 60 countries and regions, with products deployed in markets including Japan, South Korea, and Europe. The company plans to open research and development centers in Germany, the United States, and Japan, further expanding its global footprint. Over the coming years, the company is expected to continue driving the digitalization and intelligent transformation of the service industry.

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